Thursday, 2 October 2025

The worst banks for fraud complaints

Revolut customers referred more scam and fraud complaints to the Ombudsman than any other payment firm. Data exclusively obtained by Which? reveals that fraud complaints from customers of the e-money provider continue to outstrip all banks, as they did in 2023.

See the other firms in the top 10 for fraud complaints, how uphold rates compare and what the banks have said in response.


Source: Which? (01 Oct 2025)

How to avoid identity theft

'Identity theft' is when personal details are stolen, and 'identity fraud' is when those details are used to obtain goods o...