Don't be fooled into thinking it's easy to spot a bank impersonation scam. We spoke to a Santander customer who almost fell for a scam after an incredibly convincing phone call with a fraudster.
Our scams expert Faye Lipson explains how to tell if a call is genuine, and what you might expect to hear if you pick up the phone to a scammer.
Source: Which? (01 Oct 2025)