Thursday, 2 October 2025

How to spot a bank scam call

Don't be fooled into thinking it's easy to spot a bank impersonation scam. We spoke to a Santander customer who almost fell for a scam after an incredibly convincing phone call with a fraudster.

Our scams expert Faye Lipson explains how to tell if a call is genuine, and what you might expect to hear if you pick up the phone to a scammer.


Source: Which? (01 Oct 2025)

How to avoid identity theft

'Identity theft' is when personal details are stolen, and 'identity fraud' is when those details are used to obtain goods o...