A year ago, new rules were introduced, requiring firms to reimburse victims of bank transfer fraud (when you accidentally transfer money to a scammer) within five business days in all but exceptional cases. The good news is that the reimbursement rates are relatively high, however 30% of claims were rejected in first nine months of the scheme.
Find out how it works and how to fight your corner if a claim gets rejected and you think you've been treated unfairly.
Source: Which? (08 Oct 2025)
