We've spoken to several people who say they were unexpectedly contacted by a cancellation service called 'Termination Experts' to be chased for payments. The company says it cancels services on your behalf, but we're concerned that people feel they're being charged for a something they didn't agree to.
See some of the complaints shared with us and what to do if you're being charged for a service you didn't ask for.
Source: Which? (02 Oct 2025)