Friday, 24 June 2022

Beware of BP fuel card scams circulating on Facebook


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Rising fuel costs are on scammers’ radars, inspiring them to create new ways of tempting you to part with your money. A scam Facebook ad impersonating BP claims to give you the chance of receiving 200 litres of fuel for just £1.78. It’s a sponsored post – which means the scammer is paying to get it in front of as many people as possible.

Find out how to identify, avoid and report this scam.

Fake fuel cards

WARNING opportunist thieves on the lookout at night

Please be aware that on Friday 24 June 2022 03:40hrs a male offender attempted a car entry by trying car door on a  resident's drive in Cold Blow Crescent, Bexley - as shown in the video footage.

The resident immediately alerted the incident to their coordinator on Neighbourhood Watch.

So far report of two vehicles looted but nothing of value taken. The coordinator had further report of two tents in woods at the back of Cold Blow Crescent, that may or may not be related.

This is a warning to residents to check your CCTV footage or If you think you may have seen or heard anything suspicious, or have any information related to this incident then please contact the police on 101, or 020 8721 2816, or via email at alternatively you can call them above or Crimestoppers on 0800 555 1111.

We have had reports across the Borough and in Cold Blow Crescent of vehicles that have been left unlocked on driveways which have been being looted at night time.
Perhaps before going to bed have a routine of locking doors front and back and check vehicles are also locked - (also suggest don't leave anything of value in view). Further tips to protect your vehicle here.

Bogus caller ID to be blocked in bid to thwart scammers


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Phone networks will have a duty to block obvious scam calls under Ofcom plans

Scam callers will be blocked from displaying obviously fake caller IDs to potential victims under tough new rules.

The new measure aims to tackle the problem of 'number-spoofing' scams, in which scammers display fake numbers or text message shortnames to mask their true identity.

Loopholes in the current technology and regulation mean scam victims can receive, for example, calls that appear to come from the genuine helpline of their bank, or texts which display a bank's name.

Almost 45 million people were targeted by scam calls and texts in the summer of 2021, according to Ofcom.

Introduction of Confirmation of Payee fraud prevention tool


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Good news. Hundreds of banks and building societies must soon introduce the name-checking tool Confirmation of Payee (CoP) to help prevent bank transfer scams.

But what is CoP? Well, it’s easy to assume that your bank will warn you if you make a mistake when sending an electronic payment. But this isn’t always the case. CoP is the only way your bank can tell you if the name you've entered matches the account details held by the receiving bank.

This is something we’ve repeatedly called for as a crucial layer of scam protection. In the first half of 2021, bank transfer scams overtook card fraud – and with UK victims losing on average £28,203 an hour, it’s absolutely essential the banks move fast on this.

Does your bank offer a Confirmation of Payee? From Which? Find out here.

Wednesday, 22 June 2022

Get your free Cyber Action Plan

Answer a few simple questions and get personalised recommendations on how to protect your digital life.

Visit The National Cyber Aware Centre 

Learn how to protect yourself or your small business online with the Cyber Aware Action Plan. Answer a few questions on topics like passwords and 2-Step Verification (2SV), and get a free personalised list of actions that will help you improve your cyber security.

OR Click here to start the above.

Safety reminder of House fire – Erith

Firefighters have issued a white goods safety reminder after a house fire on St Brides Close in Erith.

Half of the first floor of a mid-terraced house was damaged by fire. One man left the building before the Brigade arrived. There were no reports of any injuries.

The fire is believed to have been accidental and involved a fridge freezer.

A London Fire Brigade spokesperson said: “If your white goods start making a strange noise, don’t ignore it. If you think there’s a problem always unplug it and contact the manufacturer or a qualified repair technician.

"Most fires where white goods are the source of ignition are not down to anything you have done – so always make sure you register your appliances as you’ll be informed if any issues are identified with the product you’ve bought.

“This incident is also a reminder to test your smoke alarms. There were smoke alarms fitted inside the property, but they didn’t operate.

“Smoke alarms give the earliest possible warning when a fire starts. We encourage everyone to have smoke alarms fitted in every room where a fire could start, plus a heat alarm in the kitchen. It's important to test them regularly.”

The Brigade was called at 0026 and the fire was under control by 0118. Four fire engines and around 25 firefighters from Plumstead, Erith, Bexley and East Greenwich fire stations attended the scene.

iPhone users targeted with new Apple Pay text message scam

Scammers are targeting iPhone users with claims that their Apple Pay has been suspended. This latest text scam tells recipients that their Apple Pay – Apple's mobile payment service – has been suspended and that they need to follow a link to reactivate the account. Find out how to spot, avoid and report this scam.

Read more: - Which?

Monday, 20 June 2022

Spot the difference of a scam text

It can be difficult to tell the difference between a scam text and one that’s legitimate.

Criminals use a technique called “spoofing” to make it look like you’re being contacted by a genuine organisation. Avoid clicking on any links, and instead log in to your accounts to update your information or make any payments. You should report scam texts to your network provider by forwarding them to 7726.

Friday, 17 June 2022

Wildfire risk – share to help protect people and places

Nextdoor (social media app) posted the following:-

"This is what a wildfire looks like. Wildfires put people in danger and can devastate natural habitats. With warm weather expected in parts of the country this week, the risk is increased. You can reduce the risk through a few simple actions: -Don’t light fires in the countryside -Only have BBQs where signs allow, or better still – pack a picnic -Take rubbish home with you If you see a fire unattended in the countryside, note its location, get to a safe space and dial 999. Take care this weekend by following the Countryside Code: Share to spread the word. See Nextdoor post for Video credit: Hampshire and Isle of Wight Fire and Rescue Service tackling a wildfire in Yateley, Hampshire (April 2022)"

LFB advice regarding Disposable barbecues are a serious concern as if they are left unattended or not disposed of safely they could result in a huge fire, especially when grass is tinder dry. Disposable barbeques can remain hot and be a fire risk after use, so take care when disposing of them.

LFB are warning people to take care not to overload extension leads after a house fire in #Bexleyheath. There were multiple extension leads plugged in together. Some electrical appliances use more power than others, so be mindful not to overload your sockets

Secure your home whilst you're on holiday

Whether you've planned or are planning a holiday, romantic break or just a night away, often the excitement distracts you from essential tasks, leaving home security at the bottom of the list. 

Here's some advice and ideas to consider from the police before you go, to help give you peace of mind while you're away.

Before you go 

  • To make your home look lived in, use automatic timer-switches to turn your lights on when it becomes dark.
  • Property mark belongings with your house number and postcode, take photos of property, particularly jewellery. Register your items for free at Using this service will assist the police in returning property to the rightful owner should it be stolen and recovered.
  • Remember to cancel any milk or newspaper deliveries.
  • Avoid discussing holiday plans where strangers may hear details of your absence from home.
  • Cut the lawn before you go and trim back any plants that cover windows and doors or places where people could hide.
  • Uncollected mail is a sign that you're away. Ask a neighbour or a friend to collect it for you or consider using the Royal Mail Keepsafe service.
  • Store valuable documents or items in a safe. Alternatively consider leaving them with a family member, friend, or a bank.
  • If you normally leave valuable pedal cycles or similar in your shed, consider putting them in the house.
  • Make sure valuable items such as laptops, games consoles etc. are not on view from the outside.
  • Lock tools, ladders etc. away so that they cannot be used to gain entry to your home.
  • ​Consider fitting PIR or low-level lighting and, where necessary, extra window and door locks.
  • Make sure you have up-to-date building and contents insurance and check for any specific requirements relating to security.
  • Make sure you’ve locked all your windows and doors, and if you have an alarm, use it!

While you're away: Consider getting a relative, friend or neighbour to park on your drive if you have one, open and close the curtains, collect the post from the mat and water the garden. 

  • Be mindful of what you write or photos you share on social media which could identify you as being away on holiday.
  • Ask a trusted neighbour to keep an eye on your property and leave a contact number so they can get in contact with you if anything happens.

And another fraudulent Father’s Day contest

It’s no surprise, scammers like to use seasonal events as a hook for their fake competitions. Promoted as a Father’s Day present, scammers are sending fake WhatsApp messages that advertise a hoax competition to win a beer cooler.

While coolers full of Heineken beers sound tempting in this hot weather, always act with caution with messages out of the blue. See what the message looks like here.

Hoax Heineken contest

B&Q Father’s Day WhatsApp scam

In time for Father’s Day, scammers are impersonating B&Q to offer you the opportunity to participate in a fraudulent contest.

The phoney WhatsApp message reads ‘B&Q Father’s Day Contest 2022’ and goes on to advertise 5,000 free gas barbecues to be won by entering a competition. See what the message looks like here.

Dodgy B&Q contest 

Carphone Warehouse scam call exposed

This scam is back, with fraudsters impersonating Carphone Warehouse to target would-be customers under the pretence of selling a new mobile phone. But this time, Which? have documented the whole elaborate scam journey.

While they recommend that you always hang up on a suspicious call, they've gone along with this scam to show you how it works, what to watch out for and how to report a call such as this.

Video: Cold call scam exposed

Thursday, 16 June 2022

Beware Screwfix Dewalt Giveaway Fathers Day WhatsApp Competition Scam!

The "Screwfix Free Drill" Father's Day giveaway scam competition, which claims participants will get a free DeWalt drill, is spreading like wildfire on social media platforms WhatsApp and Facebook. The Screwfix Giveaway scam tricks potential victims into visiting the spam and fake survey website, "tinyurl5 ru", which tricks them into buying unwanted products or services, and disclosing their personal information, which will be used fraudulently.

If you have received the Screwfix Competition scam, just delete it as it is scam.

Screwfix is aware of the "Screwfix Fathers Day" scam. They said they would never ask their customers to provide any personal details via WhatsApp in order to enter a competition. And, if you believe you have been a victim of a scam, please report to Action Fraud at

Needless to say do not click on links that turn out of the blue. Take time to research and check this blog for advice and further information on similar scams.

Friday, 10 June 2022

New fraud measures announced to help combat scams

Hundreds of banks and building societies must soon introduce the name checking tool ‘Confirmation of Payee’ (CoP) to help prevent bank transfer scams. With victims losing £28,203 an hour, Which? have repeatedly warned that CoP is a crucial layer of protection.

But what is CoP? Well, it’s easy to assume that your bank will warn you if you make a mistake when sending an electronic payment. But this isn’t always the case. Only with CoP can your bank tell you if the name you've entered matches the account details held by the receiving bank.

Find out more about this form of payment protection and whether your bank offers it.

Payment protection

Scammers impersonate BT to steal your bank details

Phoney BT direct debit email

BT is being impersonated by scammers in an email that asks you to change your direct debit details.

As fraudulent emails go, this is a convincing one. It includes BT’s branding, logo and even BT’s customer service phone number. But the link behind the button directs you to a fake website. If you receive a message out of the blue about payment details, please always check with your provider directly before you click.

See what the email looks like and what to do if you receive one.

Fake direct debit emails

Saturday, 4 June 2022

Report an online scam ad

To report a scam ad, head to

Examples of such ads include:

  • - fake celebrity news, such as reporting a celebrity has been assaulted or has died when that is not true, or links through to websites making these claims
  • - false celebrity endorsements, such as claiming a celebrity made their money through cryptocurrencies such as Bitcoin and is encouraging others to do the same
  • - false claims that a celebrity or TV programme endorses products such as CBD gummies, diet supplements, or other health products
  • - clearly false or outlandish claims for products, for example that a device can save 90% on energy bills, or offering miracle cures.

Saturday, 28 May 2022

Friday, 27 May 2022

Google Chrome worst browser for preventing phishing attacks in Which? tests

Find out which browser is best for phishing protection on Windows and Mac

Read more: - Which? [26 May 2022]

Find out which browser is best for phishing protection on Windows and Mac

Read more: - Which?
Find out which browser is best for phishing protection on Windows and Mac

Read more: - Which?
Google Chrome worst browser for preventing phishing attacks in Which? tests

Read more: - Which?

Wednesday, 25 May 2022

Warning about cold calling 'companies' offering to clean drive ways and roofs

Bexley Neighbourhood Watch have been contacted by two residents who would like to warn everyone about cold calling 'companies' offering to clean drive ways and roofs.  

On Monday 23rd May a young man with an Irish accent was knocking on doors in Fairlawn Avenue, Bexleyheath.  There were two vans, one silver and one a turquoise, both had Irish number plates and displaying the name Bestway Steam Cleaning & Home Improvement.  Registration numbers 02-D-56921 and 09-MN 631.

Another outfit (Pro Star) was seen operating in Heversham Road, Bexleyheath.  Initially, they offered to clean a roof for £500, then the price jumped to £2,200.  When confronted about the price the workman became very aggressive.  The van was small, possibly a VW Caddy, registration number HJ58 XTF.

Residents are warned to be careful when dealing with seasonal door step traders.

Trading Standards’ advice is to ignore doorstep cold callers and instead check first with your insurance company whether you are covered for the cost of the works you need.

For those who are not covered by insurance, Bexley’s What Tradesman? scheme can help you find a reputable trader.

To report a rogue trader operating in the area, or if you need advice, contact the Citizens Advice consumer helpline on 0808 223 1133.

Bexley's Beware of ROGUE TRADERS-gif

Tuesday, 24 May 2022

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Monday, 23 May 2022

Top tips to avoid falling victim to holiday fraud


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  • Stay safe online: check the web address is legitimate and has not been altered by slight changes to a domain name – such as going from to .org.
  • Do your research: don’t just rely on one review – do a thorough online search to ensure the company is credible. If a company is defrauding people, there is a good chance that consumers will post details of their experience, and warnings about the company.
  • Look for the logo: check whether the company is an ABTA Member. Look for the ABTA logo on the company's website. If you have any doubts, you can verify membership of ABTA online on their website. If you're booking a flight as part of a package holiday and want more information about ATOL protection, or would like to check whether a company is an ATOL holder, visit the CAA website.
  • Pay safe: wherever possible, pay by credit card. You should avoid paying directly into a private individual’s bank account.
  • Check the paperwork: you should study receipts, invoices and terms and conditions, and be very wary of any companies that don’t provide any at all. When booking through a Holiday Club or Timeshare, get the contract thoroughly vetted by a solicitor before signing up.
  • Use your instincts: if a deal sounds too good to be true, it probably is.

For a full list of tips to avoid becoming a victim of fraud, please visit

If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at or by calling 0300 123 2040, or call Police Scotland on 101.

Source: Action Fraud (23-05-2022)

Friday, 20 May 2022

Scam Ofgem email lures victims with fake energy refunds

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Fraudsters are posing as the energy regulator to dupe the public into handing over personal and payment details, Which? has learned. 

Emails using the Ofgem logo claim to offer an 'energy bill rebate scheme' worth up to £450 per household, directing recipients to a fake online portal. There, victims are urged to share personal and payment details in order to claim their refund. 

The fake website - - was registered just days ago, but has already prompted urgent warnings from the real Ofgem.

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View the Ofgem tweet here and Please view the tweet to see a screenshot of the fake emails reported to Action Fraud:

  • Remember, your bank, or any other official organisation, won’t ask you to share personal information over email or text. If you need to check that it’s a genuine message, contact the company using details from their official website or app.
  • Spotted a suspicious email? Forward it to the Suspicious Email Reporting Service (SERS) -

  • Thursday, 19 May 2022

    Bexley’s What Tradesman Scheme are vetted by Trading Standards

    Bexley's What Tradesman Scheme - click image to view enlarged

    Residents are reminded of Bexley's What Tradesman Scheme where, all the traders are local and have been vetted by Trading Standards.


    Need a reliable trader? The Bexley The London Borough of Bexley “What Tradesman Scheme” will help take the headache out of finding someone by using the Trader Register to find a local trader, leave and see feedback.


    Traders registering with the scheme demonstrate their commitment to fair and honest trading practices and agree to work with Trading Standards to resolve problems if they should occur.

    Beware Doorstep Crime

    Bexley's What Tradesman Scheme-gif

    Wednesday, 18 May 2022

    Trading Standards launch Don’t Deal At The Door Campaign booklet

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    Here's the link to download the LTS doorstep crime campaign booklet (pdf) OR open the booklet to view in new window.

    It's filled with information and advice on how to spot and avoid rogue traders at your front door and online.

    Source: London Trading Standards (18-05-2022)

    Monday, 16 May 2022

    Bexley Fraud & Cyber Crime Summary for April 2022

     Bexley Fraud & Cyber Crime April Summary [opens as pdf in new window]

    Beware courier fraudsters unveiled


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    The warning comes as a new list of tactics used by courier fraudsters has been unveiled by the City of London Police. (Source: Action Fraud - 16-05-2022)

    Typically, courier fraudsters target their victims by claiming to be a police officer or a member of staff from a victim’s bank and they often pressure people into making quick financial decisions to assist with fictitious investigations. In 2021 alone, 3,625 people were victims of courier fraud, with loses totalling more than £15.2 million.

    An analysis of data from the National Fraud Intelligence Bureau (NFIB) has highlighted four modus operandi (MOs) which are now more commonly being used by fraudsters.

    Four common MOs used by courier fraudsters

    • Bank card expiry: Fraudsters claim to be from the victim’s bank and say their card is no longer valid. They ask for the pin number and then send a “courier” to collect the card before using it for fraudulent purposes.
    • Purchasing high end items: The suspects pretend to be police officers and ask the victim to help with an undercover operation by purchasing expensive items like watches, jewellery and gold. One the item is bought, the victim will hand over the item to the criminal.
    • Counterfeit cash/bank investigation: A person claiming to be a police or banking official informs the victim that they need to help with a banking corruption investigation. The victim is told to withdraw a large amount of money and the cash is picked up later by a courier to “check for fingerprints or to identify counterfeit bank notes”.
    • Computer takeover: The fraudster telephones the victim, purporting to be from their internet service provider, saying that they have had an issue with their internet connectivity and they are due compensation. The victim is persuaded to download a remote access application, giving the suspects access to their home computers. The fraudster persuades the victims into thinking that they have been paid too much compensation and the victims then withdraw cash to pay the money back, which is later collected by a courier.

    Superintendent Edelle Michaels, from the Lead Force Operations Room at the City of London Police, said:

    “Fraudsters are callous individuals and courier fraud is no exception. They prey on some of the most vulnerable and most trustworthy members of society. Victims of courier fraud typically tend to be between the ages of 70 to 89 years old, with women more likely to be targeted than men.

    “We would urge everyone who is involved in a caring or supportive role to people of these ages to start conversations about the tactics used and warning signs to look out for on courier fraud. Just having that conversation could be the difference on whether someone becomes a victim of this trust-eroding crime.”

    Signs of courier fraud

    • Courier fraud usually starts with an unsolicited telephone call to the victim.
    • Typically the suspect will pose as a bank official, police officer or a computer or utility engineer.
    • Courier fraudsters will usually request the victim purchases high value items such as Rolex watch and gold bullion, withdraws cash or provides a bank card for collection from a courier.
    • Fraudsters will instruct victims not tell any family or friends about what they are doing.
    • When carrying out courier fraud, criminals will request the victim hangs up the phone to ring their bank for confirmation while keeping the line open. The suspect then purports to be bank official and provides false confirmation.
    • Fraudsters will also make arrangements for a courier meet the victim to collect the item they have purchased.

    Anyone who receives an unexpected call from someone claiming to be one of these officials should verify they are speaking to someone genuine: hang up, wait five minutes and call back on a number they know is genuine.

    In August 2021, Brian’s* 83-year-old mother was called on her landline from a man claiming to be a police officer. The caller said a man, claiming to be her nephew, had been arrested in possession of her debit card and £1,400 had been spent. During subsequent phone calls, Brian’s mother was deceived into believing she had spoken to her bank and several detectives.

    The suspect convinced Brian’s mother that her bank was involved in counterfeit bank notes and the police needed her to assist them by working undercover. She was sworn to secrecy and instructed to visit her bank and tell them she needed to withdraw £4,250 to assist her son. She was told to put the cash, her driving licence and her bank card in an envelope and was given a security password to be used by the courier, upon collection.

    A “courier” arrived and after saying the agreed password, Brian’s mother gave them the envelope. Over the next few days, the fraudster phoned Brian’s mother and instructed her to move money from her savings account to her current account. Numerous fraudulent transactions were subsequently made totalling £29,788

    Brian said:

    “As soon as she told me what had been going on, I knew it was fraud. These scams completely undermine people’s confidence. My mother, who is very resilient, now questions everyone she speaks to because it has eaten away at her trust and confidence in people.

    “I would urge everyone to trust their own good sense and intuition. If anyone is pressing you for urgency and secrecy, like they did with my mother, that should ring alarm bells. If it is genuine, it can wait.”

    Data from the NFIB shows that women between 70 to 89 years old lost more than £6.7 million to courier fraud in 2021. Men in the same age range lost almost £4.2 million during the same period.

    A number of support services have been created to help combat nuisance calls, including the trueCall system. The device acts like a home receptionist and lets calls from friends and family straight through, but unrecognised callers are required to identify themselves before the call is put through and unwelcome callers are blocked.

    Steve Smith, Director of trueCall, said:

    "Older and vulnerable people really do need protection - particularly those who live alone and those who have been scammed already. It is this demographic that are being specifically targeted by telephone scammers, receiving 20 per cent – 40 per cent more unwanted calls than the rest of the population."

    City of London Police would urge anyone who is contacted by someone they do not know, or cannot verify the identity of, to follow the Take Five To Stop Fraud advice.

    Take Five To Stop Fraud advice

    Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.

    Challenge: Could it be fake? It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

    Protect: If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at or by calling 0300 123 2040.

    Thursday, 12 May 2022

    Blue Vauxhall Astra Stolen Appeal

    My car was stolen from Wilmot Road yesterday 11 May 2022 afternoon, could you all keep an eye out please for a blue Vauxhall Astra LX04UUL.  If anyone saw anything at junction with Maiden Lane between 11.30am and 3.30pm or have any cctv footage or any information please let me know on Nextdoor.  Thanks a lot.


    White Ford Transit Hightop Van with Pepper’s branding on all sides. Reg Number BU14 UKF. If anyone saw anything near Avenue Road, Bexleyheath, Bexleyheath Station or William Camden Pub on the night of 10th May (or early morning of the 11th) or has any information they think might help PLEASE urgently contact 0208 303 7318 or email us at We are a local family run business and we depend on this vehicle for a lot of our work. This is a huge loss for us in already challenging times. Vehicle 1 Colour: White with Pepper’s Fireplaces branding, Make: Ford, Model: Transit, Type: Van , Reg. No.: BU14 UKF, Other: Bexleyheath

    Source: Nextdoor

    Beware of BP fuel card scams circulating on Facebook

      click image to view enlarged Rising fuel costs are on scammers’ radars, inspiring them to create new ways of tempting you to part with you...