Evri Warns Customers of Rapid Increase in Parcel Delivery Scams

SCAMARAMA is back on high alert, and this time, it's all about smishing. Experian's recent report highlights a surge in scams targeting individuals and businesses, and Evri, a major delivery company, is at the forefront of this fight.

They've reported a near 200% increase in scam messages impersonating them! These "smishing" texts try to trick customers into clicking on malicious links that lead to fake websites.

The scammers are getting more sophisticated, too. These fake websites can look just like Evri's real site, cleverly designed to steal your personal and financial information.

Here's how to spot a fake Evri text:

• Grammar Gremlins: Keep an eye out for poorly written messages with typos and grammatical errors.
• Dear Nobody: Scammers love generic greetings like "Dear Customer" instead of using your name.
• Suspicious Sender: The email address might be slightly off from the real Evri address, with a misspelling or different format. Legitimate Evri emails come from @evri.com. Text messages won't show a phone number.
• Clickbait: Evri never asks for payment or includes links in their text messages besides those from Vislink.

Empowering Yourself Against Scams:

• Don't click on suspicious links! If you're unsure, contact Evri directly to confirm a delivery or issue.
• Verify sender information. Check the email address or text message details for inconsistencies.
• Trust your gut. If something feels off, it probably is.

By staying vigilant, we can all help shut down these scams and keep our personal information safe.

Remember, if you suspect a scam text message, report it to Evri and the authorities.

We'll keep you updated on the latest scams doing the rounds, so stay tuned to SCAMARAMA!

Evri scam text screenshot

URGENT: Stolen Ford Ranger with Additional Security Features (Cold Blow Crescent)

Stolen Car in Cold Blow Crescent, Bexley

A dark grey/navy 2022 Ford Ranger with registration number X90 SAV was taken from Cold Blow Crescent at around 1:45 am on May 30th. CCTV footage shows two hooded males driving away in a white VW Golf GTI.

The vehicle had additional steering and pedal locks installed, but these determined criminals were still able to make off with it.

We need your help!

• Have you seen this vehicle since May 30th?
• Do you have any information about the white VW Golf GTI or the two males involved?

Please report any sightings or relevant information:

• Contact the owner directly.
• Call St Mary's & St James Ward Police at 101 or 020 8721 2816, quoting crime reference number 01/403716/24/30MAY24.
• Report anonymously to Crimestoppers at 0800 555 1111.

Let's work together to get this car back!

Share this appeal with your friends and neighbours. The more eyes looking, the better the chance of a successful recovery.

Courier scams

Courier fraud is when a scammer impersonates an authority, such as the police or a bank, and encourages their victim to hand over money, valuables or bank cards, which will be collected from them by couriers.

Last year fraudsters stole over £28.7m this way, and according to Action Fraud victims lost an average of £20,032, with 43% of victims aged in their 80s.

It’s important to remember that your bank or the police will never ask you to purchase valuable goods or hand over money to them. Which? explain how to avoid and report this type of fraud.

Courier scams

Source: Which? (28 May 2024)

The holiday scams you need to know about

As peak travel season gets underway, we are warning holidaymakers about the scams that everyone should be aware of this summer. There were more than 6,640 reports of holiday fraud in 2023, with £12.3m lost to scammers.

From bogus booking websites to rigged cash machines, Which? explore the cruel tricks that risk ruining your trip and our top tips to protect yourself.

Holiday scams

Source: Which? (29 May 2024)

Fraud victims targeted by scam bots

Fake accounts are lurking on X (formerly Twitter) waiting to pounce on vulnerable scam victims and defraud them again.

Which? decided to investigate this scam, posting on the platform as a scam victim in need of help, and were instantly bombarded with automated responses from 'bot' accounts promising to recover our money.

In reality, such recovery scams leave victims even further out of pocket and suffering additional trauma, after they pay upfront fees for non-existent services. Which? take you through safer ways to get help recovering money after a scam.

Scam recovery tips

Source: Which? (24 May 2024)

Don't Get Phished! Vodafone Points Scam Text Targeting Non-Customers

Have you received a text message urging you to redeem Vodafone points, even though you're not a Vodafone customer? It's a scam! Here's how to protect yourself:

The Scam:

This phishing scam uses text messages to trick people into clicking on malicious links. The message typically plays on the fear of missing out by claiming your Vodafone points will expire in a short timeframe (often 3 days).

The Red Flags:

• Not a Vodafone customer? That's a dead giveaway. Scammers cast a wide net hoping to catch someone who might have forgotten about an old account.
• Urgency tactics: "Expire in 3 days" creates pressure to act impulsively. Legitimate companies offer you time to manage your account.
• Suspicious sender: The text might come from an unknown number or a generic "Vodafone" alias.

How to Stay Safe:

• Don't click on any links! These links can download malware or lead to fake websites designed to steal your information.
• Don't reply. Responding confirms your phone number is active, making you a target for future scams.
• Forward the text to 7860. This is Vodafone's dedicated number for reporting spam messages.
• Report the scam to Vodafone. You can do this through their official website or app.

Here's what to do if you accidentally clicked the link:

• Scan your device with anti-malware software.
• Change your passwords for any accounts you think might be compromised. This includes your email, bank accounts, and social media.

Remember:

• Vodafone will never contact you about points or account details via unsolicited text messages.
• If you're unsure about a message claiming to be from Vodafone, contact them directly through their official channels.

Stay vigilant! By following these simple steps, you can protect yourself from falling victim to this and similar phishing scams.

Spread the Word:

Share this information with your friends and family to help them stay safe online. The more aware we are, the less effective these scams will be.

Vodafone Points Scam Text Targeting Non-Customers

Vodafone Points Scam Text Targeting Non-Customers

[click each screenshot to view enlarged]

Beware! Phishing Attempt Masquerading as McAfee Renewal

Did you receive an email on May 28th claiming to be from McAfee, but you're not even a BT customer? You're not alone! This is a classic phishing scam designed to steal your personal information.

Here's what you should know:

• Phishing emails try to trick you into clicking on malicious links or attachments that can download malware or steal your login credentials.
• Scammers often impersonate trusted companies like McAfee or BT to appear legitimate.
• The "not a BT customer" red flag is a clear giveaway that this email is not genuine.

What to do if you receive this scam email:

• Do not click on any links or attachments in the email.
• Do not reply to the sender. Phishing emails often contain links designed to track whether you've opened the email. Reporting it as spam is a better option.
• If you're concerned about your McAfee subscription:
  • Log in to your McAfee account directly through the official website (not a link in the email).
  • Contact McAfee customer support directly using a phone number you know is legitimate (not one provided in the email).

Here are some additional tips to stay safe from phishing scams:

• Be cautious of unsolicited emails, even if they appear to be from a familiar company.
• Verify the sender's email address. Legitimate emails from companies like McAfee will come from an address that ends in "@mcafee.com", not a generic domain like "@gmail.com".
• Don't be pressured into taking immediate action. Phishing emails often create a sense of urgency to compel you to click without thinking.
• If you're unsure about an email's legitimacy, it's always best to err on the side of caution and delete it.

By following these tips, you can protect yourself from falling victim to phishing scams and keep your personal information safe.

Remember:

• McAfee and BT will never ask for your personal information through unsolicited emails.
• If you suspect a phishing attempt, report it to the company being impersonated and to your email provider.

Stay vigilant and browse safely!

Received and not BT customer. Reported as phishing

[click screenshot to view enlarged]

The above email has been reported and forwarded to report@phishing.gov.uk.

How to spot a WhatsApp scam

From the 'Hi Mum and Dad' scam to fake job offers, the popular and free messaging app WhatsApp is used by opportunistic scammers who impersonate brands, friends and family members in convincing scam messages in an attempt to con you out of your money.

We run through the most common WhatsApp scams that are circulating and how to spot and report them.

Spot a WhatsApp scam

Source: Which? (22 May 2024)

Scammers target most victims online

A new UK Finance report reveals 76% of bank transfer scams originated from online sources such as social media or auction sites, and that losses from romance and purchase scam cases are the highest ever recorded.

Online platforms are not currently under any formal obligation to reimburse fraud victims, but the new Online Safety Act means they must remove harmful content, including scams.

We take a look at the latest stats and explain why it’s so important for preventing fraud to be a national priority.

Fraud in numbers

Source: Which? (22 May 2024)

Brand impersonation scams

Which? has seen some dodgy Asda voucher offers circulating on Facebook, as well as lots of reports of phoney McAfee emails and fake PayPal Money Request messages.

Which? share the latest scams in circulation so that you can stay one step ahead of the scammers.

The latest scams

Source: Which? (22 may 2024)

Heads Up! "Thank You For Your Registration" Scam Email

screenshot of phishing scam email

screenshot of phishing scam email

Just got an email congratulating you on free loyalty rewards and a prize for a short survey? Hold on! This might be a phishing attempt.

Phishing emails try to steal your personal information. Here's how to spot this scam:

• Generic greetings ("Client Services") instead of your name.
• Promises of free rewards to lure you in.
• Suspicious email address like a Gmail account (.com).
• Separate reply-to address different from the sender's.

Don't click links or attachments! Delete the email and report it to your email provider.

Remember, legitimate companies won't pressure you or use suspicious tactics. Stay safe!

Reported, and blocked as spam, email to report@phishing.gov.uk.

How to Request CCTV Footage from Bexley Council

The London Borough of Bexley Council says they don't publicly release CCTV footage https://www.bexley.gov.uk/services/community-safety-and-environment/cctv-cameras/request-footage. However, they will consider requests on a case-by-case basis. Here's how to request footage:

• If the police were involved in the incident, they will be the ones to view the footage https://www.bexley.gov.uk/services/community-safety-and-environment/cctv-cameras/request-footage.
• If the police weren't involved, you can request the footage by having your insurance company contact the Bexley Council CCTV team via email https://www.bexley.gov.uk/services/community-safety-and-environment/cctv-cameras/request-footage. The email should include details like the date, time, location, description of the incident, and any vehicles involved https://www.bexley.gov.uk/services/community-safety-and-environment/cctv-cameras/request-footage.

Here's the Bexley Council CCTV team's email address for your reference: CCTVteam@bexley.gov.uk https://www.bexley.gov.uk/services/community-safety-and-environment/cctv-cameras/request-footage.

Backup Your Android Phone To USB Flash Drive

Whether it is the whole phone or photos or videos, watch the videos below on how to backup and/or restore the data.

Sandisk dual USB 128 GB OR 256 GB

Top tips to secure your online data

Online privacy shouldn't be such a burden. It's dull and onerous to delete old, forgotten accounts and methodically work through privacy settings. However, online threats are real, and there are plenty of ways to keep yourself protected.

From Google’s Password Manager to PayPal permissions, we've rounded up our top tips to secure your online data.

Protect your privacy

Source: Which? (02 May 2024)

Unmasking the multimillion-pound ticket fraud industry

Social media is swarming with fake tickets for popular music concerts, sports contests and comedy gigs. In our latest podcast we meet Adam Webb, campaign manager at FanFair Alliance, as he talks about scammers and secondary ticketing websites.

Hear how millions of fans are left out of pocket by fraudsters selling fake event tickets, and how to attempt to recover money lost as a result of ticket fraud.

Ticket fraud

Source: Which? (13 May 2024)

How scammers passed advertiser identity checks

Scam advertisers are using devious new tactics to impersonate brands such as British Airways and Tesco, despite being vetted by Bing and Google. Both search engines have introduced identity verification processes for advertisers in an effort to combat scams but these checks aren't always effective.

Which? are warning the public to treat all online advertising with caution, no matter how convincing. Which? explain the three tactics used in these scam ads.

Scam ads

Source: Which? (16 May 2024)

Revealed: How to beat the 'Windows Defender' scam

Scammers are using fake Windows Defender pop-up messages to convince PC users to hand over hundreds of pounds.

In reality, however, these warnings are completely false and have nothing to do with Microsoft. They are caused by trojan malware that can delete, block, modify, leak or copy data. But your device isn't affected by this trojan – it's simply a window trying to convince you to call the number on-screen.

Our tech support experts explain how to protect your PC and remove these pop-ups for good.

Protect your PC

Source: Which? (27 Apr 2024)

5 scam calls to beware of

Ofcom, the communications regulator, found that people were less likely to identify calls on their mobiles as suspicious straight away, compared to dubious emails and texts.

So we’ve shared the 5 latest scam calls that are doing the rounds. Let’s hang up on dodgy callers.

Scam calls

Source: Which? (08 May 2024)

Fraud is soaring on second-hand marketplaces

Snapping up a bargain or making a bit of cash selling second-hand goods online might seem simple, but scammers are lurking on these platforms.

Our latest survey of more than 1,000 second-hand marketplace buyers and 1,000 second-hand marketplace sellers revealed that a third of buyers (32%) and a fifth (22%) of sellers had experienced a scam on a second-hand marketplace in the two years to January 2024.

Read our tips to stay safe when you're browsing second-hand marketplaces.

Marketplace red flags

Source: Which? (09 May 2024)

Beware of Phishing Scam: "Claim Your Prize Complete Our Survey46"

Scam and phishing email

Note the misspelling and fake email

Date scam email received

The email described (CLAIM YOUR PRIZE COMPLETE OUR SURVEY46) has all the hallmarks of a phishing scam. Here are some of the red flags:

• Unrealistic Offer: A brand new 36-piece Tupperware modular set is a very enticing offer, and scammers often use such prizes to lure people in.
• Sense of Urgency: The email might pressure you to complete the survey immediately to claim your prize. This tactic is used to create a sense of urgency and cloud your judgment.
• Generic Email Address: Phishing emails often come from generic email addresses that don't match a legitimate company.

Here's what you should do:

• Do not click on any links or attachments in the email. Clicking on these links can download malware to your device or take you to a fake website designed to steal your personal information.
• Do not respond to the email. Responding to phishing emails confirms to the scammers that your email address is active and they may target you with more scams in the future.
• Report the email as spam. Most email providers have a way for you to report spam emails. This helps them identify and block future phishing attempts.

If you're unsure whether an email is legitimate, it's always best to err on the side of caution and delete it. You can also contact the company directly (using a phone number or email address you know is genuine) to inquire about the supposed offer.

Here are some additional tips for avoiding phishing scams:

• Be wary of emails that ask for your personal information, such as your credit card number or password.
• Be suspicious of emails that create a sense of urgency.
• If an offer seems too good to be true, it probably is.
• Always verify the sender's email address before opening any attachments or clicking on any links.

The above email has been reported and forwarded to report@phishing.gov.uk 

PREVENT KEYLESS CAR THEFT – 8 QUICK PREVENTION TIPS

8 Ways to Stop Keyless Car Theft

Keyless entry cars are convenient, but they can be vulnerable to theft by tech-savvy criminals. Here are 8 quick tips to secure your car:

1. Park Smartly: Avoid parking on the street at night, especially in high-crime areas. Opt for a well-lit garage or driveway whenever possible.

2. Signal Blocking Pouch: Keep your key fob in a Faraday pouch when not in use. This blocks the signal thieves need to amplify and relay to steal your car.

3. Fob Off!: Some fobs have a sleep mode that disables the signal when not in use. Check your car's manual to see if this is an option.

4. Keep it Close: Store your key fob away from entry points like doors and windows. This reduces the chance of thieves using a relay attack.

5. Steering Wheel Lock: While not as high-tech, a visible steering wheel lock can deter thieves who may not want to deal with the extra hassle.

6. Alarm System: Consider adding an aftermarket alarm system to your car for an extra layer of security and noise deterrence.

7. Home Security Matters: Good outdoor lighting and security cameras around your home can make would-be thieves think twice.

8. Talk to a Pro: Consult your car dealership or a security specialist for advice on additional security options specific to your car model.

For more tips and information on PREVENT KEYLESS CAR THEFT – 8 QUICK PREVENTION TIPS visit https://www.locksmiths.co.uk/faq/keyless-car-theft/

WhatsApp Scam Alert: Don't Fall for Fake Video Call Codes

Beware of a new WhatsApp scam targeting group chats! Fraudsters are impersonating group members to steal accounts. Here's how it works and how to stay safe:

The Scam:

• You receive a WhatsApp audio call from someone pretending to be another group member.
• They offer a one-time code to join a video call and ask you to share it for "registration."
• This code is actually for registering your WhatsApp to a new device, giving them access!
• Once in, they enable two-step verification, locking you out.
• They then message your contacts for urgent money transfers.

Protect Yourself:

• Never share account details, passcodes, or verification codes with anyone.
• If suspicious, report and block the sender directly in WhatsApp.
• Enable two-step verification (2SV) for extra protection. (Settings > Account > Two-step verification)
• When receiving unusual requests, call the person outside WhatsApp to confirm their identity.
• Report spam or block senders within WhatsApp (press and hold message > Report).

Reported Impacts:

• Islamic religious groups (63)
• Christian religious groups (56)
• Work chats (50)

Report Fraud:

• England, Wales, N. Ireland: https://www.actionfraud.police.uk/ or 0300 123 2040
• Scotland: Police Scotland on 101
• Get more fraud protection tips: https://stopthinkfraud.campaign.gov.uk/

Stay vigilant and spread the word!

Source: Action Fraud (03-05-2024)