Bexley Fraud & Cyber Crime Summary
The top 5 by volume (number of reports) type of fraud is as follows:
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NFIB3A - Online Shopping and Auctions | | |
NFIB1H - Other Advance Fee Frauds | | |
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NFIB3D - Other Consumer Non Investment Fraud | | |
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The top 5 by amount reported lost:
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NFIB2E - Other Financial Investment | | |
NFIB19 - Fraud by Abuse of Position of Trust | | |
NFIB1H - Other Advance Fee Frauds | | |
Romance and Dating Fraud
Dating online is now one of the most popular ways for new couples to meet, with millions of people finding new relationships, romance and love this way. Unfortunately, amongst the genuine profiles are fake profiles set up by fraudsters. They are after your money, not your love. They are masters of manipulation, playing on your good nature and emotions to ultimately steal your money.
Criminals will build a relationship with online members, quickly asking to move communication off the dating website. This is so they can continue their contact with you, even if their profile is later identified by the site as fraudulent and subsequently deleted.
Fraudsters are often very flattering, appearing really interested in you within a short space of time. However, they will use a range of excuses as to why they can’t meet in person, such as they are stuck overseas, have a family emergency or have an issue with their business. They then start asking for money to help with their problems, assuring you they will pay it back as soon as they can. The fraudster may claim to be desperate to meet you as soon as this obstacle is overcome. This is all a scam and their true intention is to take as much money from you as they can.
How to protect yourself
Stay on site.
Keep all communication on the dating website you are using. Don’t be convinced by profile pictures, they may have been taken from somewhere else on the internet. You can check photos using a reverse image search on the internet through websites like https://www.tineye.com or https://reverse.photos .
Do your own research on the person – are they members of any other social networking sites? Can you confirm what they are telling you about themselves, such as where they work or where they live?
Never send money to someone you have not met in person and be extremely wary of giving money to someone you have recently started a relationship with.
Be wary of anyone asking you to receive money on their behalf and transfer it on. They may be using you to launder money.
Talk to family and friends for advice, even if the other party is asking you to keep the relationship secret.
Watch our video on Romance Fraud at www.met.police.uk/littlemedia
REMEMBER - Stay on site! Never send money to someone you have not met in person, or receive/ transfer money on their behalf.
CAUTION - Be wary of continuing the relationship away from the dating website you initially made contact on.
THINK - Why are they so quick to declare their love for me? How do I know they are telling me the truth?
Online Shopping and Auction Sites
Online shopping can save you time, effort and money. Millions of people use websites such as eBay and AutoTrader to buy new or second hand goods for competitive prices. These sites give you the opportunity to purchase a huge choice of goods from all over the world. However, among the genuine buyers and sellers on these sites, there are criminals who use the anonymity of the internet to offer goods for sale they do not have, or are fake.
In the majority of transactions, the buyer and seller never meet. Which means when making a purchase or sale on a website, you are reliant on the security measures of the site.
Fraudsters will advertise an item for sale, frequently at a bargain price compared to other listings of a similar type. They may have pictures of the item so it appears to be a genuine sale.
A favoured tactic is to encourage buyers to move away from the website to complete the transaction, and the criminal may offer a further discount if you do so. Many websites offer users the opportunity to pay via a recognised, secure third party payment service, such as PayPal, Android Pay or Apple Pay. Read the website’s advice and stick to it. Fraudsters might be insistent you pay via bank transfer instead. By communicating and paying away from the website, contrary to their policies, you risk losing any protection you had.
Criminals may also email or contact you if you have ‘bid’ on an item but not been successful in winning the auction. They will claim that the winning bidder pulled out or didn’t have the funds and offer you the chance to buy the item. Once you agree, they will either provide bank details or even insist payment is made via a third party payment service for mutual protection. Once you agree, they ‘arrange’ this. You then receive a very legitimate looking email which appears to be from the website or a third party payment service directing you how to make the payment. Some are very sophisticated, even having ‘Live Chat’ functions that you can use to speak to a sales advisor! Unfortunately, you will again be communicating to the fraudster, so beware!
In both these scenarios, once the payment is made, the ‘seller’ won’t send the item. They’ll either not reply to you or make excuses as to why they haven’t sent the goods.
If they do send the item, they’ll send counterfeit goods instead of the genuine items advertised. Again, you may struggle to receive any compensation or resolution to this problem from the legitimate website, as it could be against their policies.
Fraudsters also use e-commerce websites to pose as ‘buyers.’ If you have an item for sale, they may contact you and arrange to purchase this. It is common for criminals to fake a confirmation that payment has been made. Before posting any item, log in to your account via your normal method (not a link on the email received) and check that you have received the money.
You must also be careful what address you send items to. Fraudsters may ask you to send items to a different address. They may claim they need it sent to their work address or to a friend or family member. If you send the item to an address other than the one registered on the user account, you may not be provided any protection from the website or payment service.
Stay on site!
Be wary of offers that look too good to be true.
Read the consumer advice on any website you are using to make a purchase. Use the recommended payment method, or you may not be refunded for any losses to fraud.
Research the seller/buyer and any of their bidding history.
Don’t be convinced by pictures, they may have been taken from somewhere else on the internet. You can check photos using a reverse image search on the internet through websites like www.tineye.com or https://reverse.photos/
Be suspicious of any requests to pay by bank transfer or virtual currency instead of the websites recommended payment methods.
Never buy a vehicle without seeing it in person. Ask to see the relevant documentation for the vehicle to ensure the seller has ownership.
If you are selling online, be wary of any emails stating funds have been sent. Always log in to your account via your normal route (not via link in email) to check.
Watch our video on Online Shopping Fraud at www.met.police.uk/littlemedia.
CAUTION - Be wary of paying by bank transfer or virtual currency.
THINK - Why is this item so cheap? Is it a scam?
Online banking makes managing money easier for the general public, however criminals are taking advantage of this ease of banking and using it to defraud the public.
Criminals can pretend to be from somewhere official, for example, your bank, or the tax office. They contact you via email, phone or social media, and then warn you of fake suspicious or criminal activity on your bank account. They state that they’ve set up a safe account for you to transfer your funds into. However, this is actually their account.
Take down the person’s details (name, authority, department, branch etc.) and verify using independent source contact details.
A genuine official from the Police, your bank, HMRC or any other trusted authority will NEVER call you to ask you to verify your personal banking details, PIN or password, or threaten you with arrest.
REMEMBER – Your bank will never set up a “safe account”.
CAUTION – Unless you definitely know who the account belongs to, it might not be safe.
THINK – Who told me this account was safe? Have I checked their identity?
Your bank, the police, or tax office will never ask you to attend your bank, withdraw, transfer or pay money over the phone or send couriers to collect your card or cash. Nor would they ask you to buy goods or vouchers.
Hang up (Never give details or money following a cold call)
Take 5 (Seek a second opinion, tell someone what has happened)
Verify (if concerned, contact the company via a pre-confirmed method)
Always report, Scams fraud and cyber crime to Action Fraud,
either online at www.actionfraud.police.uk or by telephone on 0300 123 2040.
Taking a moment to stop and think before parting with your money or information could keep you safe.
Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.