Thursday, 17 June 2021

Beware of rip-off driving licence renewal services

Google and Bing adverts are being used to sell rip-off driving licence renewal services that cost up to seven times the price of the official DVLA website, Which? has found.


Beware of ticket fraud as restrictions ease


Action Fraud is warning the public to take extra care when buying tickets for festivals and events online, as figures from the national reporting centre for fraud and cybercrime reveal almost £1 million has been lost to ticket fraud so far this year.

Action Fraud has launched a national awareness campaign today (Monday 14 June 2021) to remind the public to take extra care when booking tickets online, as it is anticipated that increased demand for tickets following restrictions easing will lead to more unsuspecting victims being targeted.

Spot the signs of ticket fraud and protect yourself:

  • Only buy tickets from the venue’s box office, official promoter or agent, or a well-known and reputable ticket site.
  • Avoid paying for tickets by bank transfer, especially if buying from someone unknown. Credit card or payment services such as PayPal give you a better chance of recovering your money if you become a victim of fraud.
  • Be wary of unsolicited emails, texts or adverts offering unbelievably good deals on tickets. If it sounds too good to be true, it probably is.
  • Is the vendor a member of STAR? (pdf) If they are, the company has signed up to their strict governing standards. STAR also offers an approved Alternative Dispute Resolution service to help customers with outstanding complaints. For more information:

If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at or by calling 0300 123 2040.

Tuesday, 15 June 2021

WhatsApp Account Compromise

The Met Police have seen a rise in the reporting of WhatsApp accounts being hacked.

Criminals are targeting WhatsApp users, taking over accounts and trying to defraud or hack their friends too.


How the hack works

The criminals abuse the legitimate process of transferring a WhatsApp account from one phone to another.  They use an already compromised account to message the account owner’s contacts. The criminals impersonate the owner of the hacked account and usually claim that they are having problems receiving a six-digit code, and asking if they can send it to the friend instead (or that they have sent it to them by accident) they then request the friend tell them the code or forward it on to them. The code is the WhatsApp verification code for the new victim—by sending it to their friend they are really sending it to the criminal who is then able to transfer the new victims WhatsApp account to the criminal’s phone.

What follows next is normally the criminal impersonating the victim and requesting money from their contacts (usually for an emergency but always on the promise of being repaid) or the criminal will use the compromised account in the same manner as before to hack more and more accounts.


No matter the claim, you should never share your WhatsApp SMS verification code with others, not even friends or family. Sharing codes can cause you to lose your account.

Learn more here:


If you're unfortunately tricked into sharing your code and lose access to your WhatsApp account, read the instructions below on how to recover your account.

Please note, WhatsApp is end-to-end encrypted and messages are stored on your device, so someone accessing your account on another device can't read your past conversations. But they will be able to read and reply to any new messages you receive and post in any groups you are a member of.


How to protect yourself


·        If you receive a suspicious or unexpected message from a friend or “mutual” on WhatsApp (or any social media), contact them via other means to check the message is genuine.

·        Never share any codes or pin numbers.

·        Set up 2 factor authentication (2FA) It’s quick and easy to set up and adds another layer of security to your account.
WhatsApp’s website gives a guide on how to turn on 2FA - open WhatsApp > Settings > Account > Two-step verification > Enable.

·        Don’t give your login details (email/number & password) to anyone. Only enter your login details on the official website or app.

·        Be extremely weary of sharing your phone number or email address over social media. / Instant messaging.

·        Always double check friend requests or “being added” by contacts and don’t accept them from people you don’t know.

·        Always challenge requests for your information.


How to recover your account;


Sign into WhatsApp with your phone number and verify your phone number by entering the 6-digit code you receive via SMS..


Once you enter the 6-digit SMS code, the individual using your account is automatically logged out.


You might also be asked to provide a two-step verification code. If you don't know this code, the individual using your account might have enabled two-step verification.


You must wait 7 days before you can sign in without the two-step verification code.  Regardless of whether you know this verification code, the other individual was logged out of your account once you entered the 6-digit SMS code.


More information can be found here;


How to update WhatsApp


You should keep WhatsApp (and any other apps on your smartphone) up to date.


Download software updates as soon as they are available, these are normally security updates which are fixing potential vulnerabilities in the apps software.



Visit the play store, click on menu and choose ‘My apps and games’. Tap update next to the WhatsApp messenger.



Visit the app store, click updates and refresh. Tap update next to the WhatsApp messenger


Windows Phone 8.1

Visit the store and select menu. Click on ‘My apps’ and select WhatsApp to update.


Windows Phone 10

Visit the Microsoft store and click on ‘Menu’. Select ‘My Library’ and tap ‘Update’ next to WhatsApp.


Kent Community Watch Summer June 2021 Magazine


Is your router safe or are you at risk from hackers who steal your ID?

Millions around the UK could be at risk of using routers with security flaws, a Which? investigation has found.

In December 2020, Which? conducted a survey of more than 6,000 UK adults, asking them which routers they’re using at home. They found millions could be using devices more than five years old that are no longer being supported with firmware updates.

Which? sent a selection of the most commonly used old devices to security specialists, Red Maple Technologies, to find out just how secure they are, and discovered issues with more than half, from ISPs such as Virgin, Sky, TalkTalk, EE and Vodafone.

This could potentially affect up to 7.5 million Brits based on their survey.

Some of these models haven’t seen an update since 2018 at the latest, and some haven’t been updated since as far back as 2016, which could affect six million of these users. Without firmware and security updates, there’s no guarantee that security issues will be fixed.

Routers might sit in the corner of the room collecting dust, but they’re a vital part of everyday life. Especially as we now need the internet more than ever to work, shop and stay in touch with loved ones. Read on to find out if you’re affected and what to do next.

Source: Visit Which? to find out if your router is unsafe visit.

May 2021 Monthly Crime Police Statistics for Bexley Wards

MAY 2021 Crime Statistics BY WARD

West Heath 

Thamesmead East

St Mary's and St James

Slade Green and Northend


Northumberland Heath


Falconwood and Welling


East Wickham

Crook Log


Blendon and Lenhill

Blackfen and Lamorbey




MAY 2021 Crime Statistics BY CLASS DESCRIPTION

Arson and Criminal Damage


Drug Offences


Vehicle Offences

Violence Against the Person

Source: These were received by Bexley Watch in an Excel Sheet format and the screenshots are taken from it for each ward and class description as shown above. Click on each image to view large.

Appeal to trace Welling man who failed to appear at court


Detectives have released an image a man they want to trace after he failed to appear before court.

Dean Metcalfe, 39, of Blake Close, Welling, is accused of child cruelty offences that are alleged to have taken place in or before October 2019. 

Detective Constable Junior Adams, of the South East Basic Command Unit, said: "We have carried out extensive enquiries to locate Dean Metcalfe and these are ongoing. I urge anyone who knows where he might be staying to contact police immediately.

"If you see this man please call 999, do not approach him."

Anyone who has information regarding Metcalfe's location is asked to call police on 101 or tweet @MetCC quoting CAD 4542/14June. To remain anonymous contact Crimestoppers on 0800 555 111.

Source: Met Police News [14 June 2021]

Montrose Ave/Close Watch Camera Scheme hits 45 in second week

Montrose Ave/Close Watch residents are again being praised for getting behind an innovative new scheme that aims to help residents and their local police prevent crime but also help detect crime more efficiently. In the first week of a new CCTV registration scheme over 20 Montrose Ave/Close Watch residents who have CCTV have signed up.

The CCTV register works by using online registration which enables Montrose Ave/Close Watch to review where any CCTV is situated in relation to the location of an incident.

“The CCTV register saves our police service hours and hours of trying to look and find out where any CCTV is located. The more residents that join the CCTV register the more we can help save hours of police time locating CCTV.”

All residents data is secure, meets GDPR regulations and there is no direct access to residents CCTV involved.

“We are really pleased that in a fortnight we already have 45 residents who have signed up to the register. What we’d like is to get all CCTV signed up so we can provide the best possible service to support our police teams and also send out a message to criminals that coming to Montrose Ave/Close Watch is a bad idea because we are a united as a community when it comes to preventing and detecting crime. We’d encourage anyone that has CCTV and who has only just heard of the scheme or who has yet to register to do so now,” a Montrose Ave/Close Watch residents coordinator added.

More details about the newly launched scheme can be accessed here:

Monday, 14 June 2021

Montrose Ave/Close Watch Residents are praised for great start…


Montrose Ave/Close Watch residents are being praised for showing how important their community is to them. Since launching the Watch’s CCTV register on 1 June 2021 over 20 responses have already been received from householders wishing to join the community-based scheme.

The new CCTV register, which is already successfully operating in Bexley will help Montrose Ave/Close Watch in their daily liaison with East Wickham Police while also contributing towards preventing crime in the area.

The system doesn’t involve live access to people’s CCTV. The register enables a quick way to identify where CCTV is situated across the town, potentially saving hours of footwork by the police in the event of investigating an incident.

We are encouraged with the prompt response from residents across our streets and community. However, we need to get the message out there because we believe there are many more properties with CCTV and we’d like them to consider joining and signing up to the register.

“The added benefit of getting householders signed up is it sends out a strong message that Montrose Ave/Close is not a good destination for those that are considering committing a crime such as a burglary, theft, car theft and criminal damage. The scheme has the potential to demonstrate the community is taking a unified and team approach to preventing crime and detecting offenders.”

The CCTV register is securely stored and managed and meets GDPR requirements. Any householder that has CCTV and would like to join the scheme can do so by emailing their name, address, email and ideally their telephone number to the local coordinator in Montrose Ave/Close where the trial began.

More details about the newly launched scheme can be accessed here:

Sunday, 13 June 2021

Beware Hermes phishing scam text message

The following Hermes text message with the suspicious phishing link (see screenshot) was received by a local resident of Bexley Borough. The google messaging app on the mobile device picked it up as spam as shown in the screenshot.

This was reported by sms to 7726* (short for SPAM) along with the mobile number it was sent from as shown and acknowledged by this service, and the number blocked as shown by selecting the tick box.

Do not click on links or attachments in unexpected or suspicious texts or emails.

Reporting cyber crime, fraud or phishing attempt to Action Fraud.

Report suspicious emails: If you have received an email which you’re not quite sure about, you can report it to the Suspicious Email Reporting Service by forwarding the email to -

Report suspected scam texts* which they’ve received but not acted upon to their mobile network provider by forwarding them to 7726, which is free of charge.

Beware DHL phishing scam text

A local Borough resident received this by email despite not ordering anything and alerted Bexley Watch.

Do not click on links or attachments in unexpected or suspicious texts or emails.

Reporting cyber crime, fraud or phishing attempt to Action Fraud.

Report suspicious emails: If you have received an email which you’re not quite sure about, you can report it to the Suspicious Email Reporting Service by forwarding the email to -

Report suspected scam texts which they’ve received but not acted upon to their mobile network provider by forwarding them to 7726, which is free of charge.

Friday, 11 June 2021

Cyber Crime, fraud and Social Engineering

Fraud is when trickery is used to gain a dishonest advantage, which is often financial, over another person. Cyber crime is any criminal act dealing with computers and networks.

Cyber crime is any criminal act dealing with computers and networks (called hacking). Additionally, cyber crime also includes traditional crimes conducted through the Internet.

Fraud can be committed against individuals or businesses. Have a look in Action Fraud's A-Z of fraud for information about different types of fraud.

At least 41% of ALL crime in England and Wales is either cyber dependent or cyber enabled. UK residents are 20 times more likely to be defrauded at their computer than held up in the street (National Cyber Security Centre). Over 65s are more likely to lose money to fraudsters than to be burgled (Centre for Fraud Counter Studies).

Online fraud, also known as cyber crime, covers all crimes that:

  • take place online
  • are committed using computers, or
  • are assisted by online technology
Spoofing (masquerading - disguising email or phone number) is a cybercrime that happens when someone impersonates a trusted contact or brand, pretending to be someone you trust in order to access sensitive personal information. Spoofing attacks copy and exploit the identity of your contacts, the look of well-known brands, or the addresses of trusted websites.

Phishing (fraudulent emails) is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
  1. "an email that is likely a phishing scam"

Smishing (fraudulent text) is the fraudulent practice of sending text messages purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords or credit card numbers.
  1. "police say they have busted a gang in Maitland suspected of smishing"

Vishing (fraudulent telephone calls) is the fraudulent practice of making phone calls or leaving voice messages purporting to be from reputable companies in order to induce individuals to reveal personal information, such as bank details and credit card numbers.
  1. "many victims of vishing are people who are not tech-savvy"

Data leakage is the unauthorized transmission of data from within an organization to an external destination or recipient. The threats usually occur via the web and email, but can also occur via mobile data storage devices such as optical media, USB keys, and laptops.

Trace an email with its full headers

For an email you received in Gmail, you can see where the email came from by looking at its headers, including how it got from the sender to the recipient's mail servers.

How to read email full headers

  1. Open the email you want to check the headers for.
  2. Next to Reply Reply, click More Moreand then Show original.
  3. Copy the text on the page.
  4. Open the Message header tool.
  5. In "Paste email header here," paste your header.
  6. Click Analyze the header above.

See if message is delayed

  1. Open the email you want to check the headers for.
  2. Next to Reply Reply, click More Moreand then Show original.
  3. Next to "Created at," look to see how much time it took for the email to be delivered after it was sent.
If you need to send the information in the full headers of an email message (to report possible phishing or spam, for example):

  1. Follow the appropriate instructions below to first display the message headers.
    • Microsoft Outlook for Windows: Double-click the message to open it in a new window. Select the File tab, and then, at the bottom, click Properties. The data is next to Internet headers.
    • Outlook Web App (OWA): Double-click the message to open it. Click the More actions icon (three dots near the top right), and then click View Message Details.
    • Outlook Web App (OWA) in Exchange Online: Click the More actions icon (three dots near the top right), click View, and then click View Message Details.
    • Mail (Microsoft Store App): The Windows 10 Mail client is lightweight and not fully featured. Viewing email headers in Mail is not possible at this time.
    • Outlook for macOS: In your Inbox (or other folder), right-click or control-click the message, and then select View Source.
    • Thunderbird (Windows, macOS): Click View, select Headers, and then choose All.
    • Mail (macOS): With the message selected, from the View menu, select Message, and then select either All Headers or Long Headers.
    • Gmail at IU: See Trace an email with its full headers.
  2. Copy and paste that information into the email message you wish to send.

Do not click on links or attachments in unexpected or suspicious texts or emails.

Reporting cyber crime, fraud or phishing attempt to Action Fraud.

Report suspicious emails: If you have received an email which you’re not quite sure about, you can report it to the Suspicious Email Reporting Service by forwarding the email to -

Report suspected scam texts which they’ve received but not acted upon to their mobile network provider by forwarding them to 7726, which is free of charge.

Thursday, 10 June 2021

Keep up to date with the latest scams

If you would like to subscribe to the NTS Scam Alert, please follow this link: Subscribe

NTS Scam Alert from National Trading Standards; some of  scams you may already be aware of but the Census is a recent one doing the rounds. Anyone can sign up to the alerts through the link.


New Deliveroo and Neighbourhood Watch Partnership

From John Hayward-Dripps, CEO, Neighbourhood Watch Network

●    Deliveroo announces a new UK-wide partnership with Neighbourhood Watch, offering a training programme to riders to help keep our communities safe
●    The optional training will consist of education in community safety, including spotting signs of female harassment, drug dealing and human trafficking
●    The partnership comes during Neighbourhood Watch Week 2021 - a week dedicated to strengthening the neighbourly relationships developed throughout the pandemic as data shows that two-thirds of new Neighbourhood Watch members are concerned about community safety
●    This partnership will form part of Deliveroo’s new ‘Full Life’ campaign which launched last month, in which Deliveroo pledged to ‘use our network as a force for good’

[Thursday 10 June]: Deliveroo today announces a new partnership with Neighbourhood Watch to offer riders training to help keep our communities safe across the UK. The optional training, created by Neighbourhood Watch and verified by the Metropolitan Police, will cover six topics. 

These are:
●    Rider vehicle safety
●    Spotting the signs: Street harassment and female safety
●    Spotting the signs: Domestic abuse
●    Handling confrontation and bystander training
●    Spotting the signs: Modern slavery and Human Trafficking
●    Spotting the signs: County Lines and Drug Dealing

The partnership will also:
●    Provide Deliveroo riders with free safety and awareness online training via specially created video training and animations
●    Raise awareness of Neighbourhood Watch with Deliveroo riders promoting the partnership on their delivery bags after they have completed the training
●    Provide the opportunity for riders to become affiliate members of Neighbourhood Watch

Deliveroo riders carried out a vital role in their local communities during the pandemic and are well-placed to spot any concerns in the neighbourhoods in which they work and live.
Research shows that two-thirds of Neighbourhood Watch new members are concerned about community safety, while research from ‘Together’ a coalition of neighbourhood organisations found that one in three UK adults are a victim of neighbourhood crime and 73% of those surveyed would like society to be closer post-pandemic.

The idea of a partnership between Deliveroo and Neighbourhood Watch was developed when, earlier this year, a rider called Darren became a Neighbourhood Watch coordinator and wanted to share his positive experience. It is also based on conversations with riders, including a recent roundtable event organised by Deliveroo with female riders.
This partnership is being launched during the annual Neighbourhood Watch Week, which this year focuses on strengthening the neighbourly relationships built before and throughout the pandemic. The week provides an opportunity for people to build community resilience and stay connected with each other as we tentatively move out of lockdown. To mark Neighbourhood Watch Week, Deliveroo will also donate free meals to Neighbourhood Watch volunteer Area Leads to show our appreciation for their hard work over the past challenging year.
The partnership builds on Deliveroo’s wider efforts to support riders and the communities in which they operate, including:

●    A new partnership with road safety app Busby to help keep riders safe and roundtable sessions with female riders from across the UK to discuss their experiences and ideas about how they and companies like Deliveroo could further protect their safety within the communities in which they live and work.
●    Deliveroo’s successful partnership with the NSPCC last year, where Deliveroo riders were trained to spot and report the signs of child abuse. The programme saw a huge amount of interest, with over 7,000 riders completing the training. Riders across the country promoted the NSPCC Helpline number on their delivery bags, encouraging members of the public concerned about the welfare of a child to seek professional advice and support.
●    Deliveroo’s new Full Life Campaign covers all of the company’s community initiatives and aims to use its unique network of riders, restaurants and customers as a force for good in the local communities in which it operates across the UK

Will Shu, the CEO and Founder of Deliveroo, said: "At Deliveroo, we want to support the communities in which we operate and use our platform for good. We don’t just want to be seen in our communities; we want to be part of them and play a role in keeping them safe. That is why we have partnered with Neighbourhood Watch to help riders keep people safe, with a particular focus on female safety. Riders have carried out a vital role during the pandemic and are well-placed to build on this experience to spot any concerns in the neighbourhoods in which they work and live.”

John Hayward-Cripps, the CEO of Neighbourhood Watch, said: “We are delighted to partner with Deliveroo. Both Neighbourhood Watch volunteers and Deliveroo riders have played vital roles during the pandemic, and we look forward to working together to help keep communities safe.”

Alexandra Holmes, a Deliveroo rider said: “I am really pleased that Deliveroo is offering this free training for riders and hosting roundtables to discuss female safety. As a female Deliveroo rider, it is really important to me that I can share my experiences with Deliveroo and personally get involved with Neighbourhood Watch in my local community.”

About Deliveroo
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and takeaways, as well as 110,000 riders to provide the best food delivery experience in the world.  Deliveroo is headquartered in London, with over 2,000 employees in offices around the globe.
Deliveroo operates in almost 800 towns and cities across 12 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, Spain, United Arab Emirates, Kuwait and the United Kingdom.

About Neighbourhood Watch
Neighbourhood Watch is the largest voluntary movement focused on crime prevention in England and Wales. Over 2.3 million people belong to local schemes which are supported by voluntary Associations. 
Neighbourhood Watch Network is an independent charity (registered in England and Wales 1173349) that acts as the national umbrella organisation for the movement. Membership of Neighbourhood Watch schemes is open to all and is free. Neighbourhood Watch’s website address is

Beware of rip-off driving licence renewal services

Google and Bing adverts are being used to sell rip-off driving licence renewal services that cost up to seven times the price of the officia...