Monday, 7 September 2026

Stay Safe in Our Community: Latest Scams to Watch Out For and How to Protect Yourself

Community Alert: New Fraud Tactics & How to Stay Safe

Criminals are constantly updating their tactics to exploit trust, using artificial intelligence, deceptive phone calls, and high-pressure situations to catch people off guard. To help keep our neighbourhood safe, we have put together a summary of the latest scams circulating across the UK and the simple steps you can take to protect yourself, your family, and your neighbours.

1. AI Voice Cloning & Deepfake Emergency Scams

  • How it works: Scammers use short audio clips or video snippets taken from social media to replicate the voice or appearance of a loved one or authority figure using artificial intelligence. They then contact you claiming there is an urgent emergency — such as a relative being arrested, involved in an accident, or needing immediate bail money.

  • Red Flag: High pressure to transfer funds straight away using untraceable methods like gift vouchers, wire transfers, or cryptocurrency.

2. "Digital Arrest" & Government Imposter Frauds

  • How it works: Criminals pose as police officers, HMRC officials, or UK Border Force agents over video or telephone calls. They claim that you or a family member are linked to a crime and force you to stay on the call (a simulated "digital arrest") until you pay a fine or move money into a fake "safe account".

  • Red Flag: Threats of immediate arrest, being told you must stay on a video call, or demands to transfer money to "protect" your bank accounts.

3. Remote Work & Fake Job Recruitment

  • How it works: Posing as recruitment agencies or tech employers, fraudsters advertise high-paying work-from-home jobs (such as data entry or testing AI systems). After a brief online interview, they ask for money upfront for office equipment or request sensitive bank details under the guise of setting up payroll.

  • Red Flag: Job offers made without a proper face-to-face or official video interview, or requests to buy equipment upfront.

4. Fraud Recovery Scams

  • How it works: Fraudsters specifically target individuals who have previously lost money to a scam. Posing as police officers, legal representatives, or recovery agents, they claim they have recovered the stolen funds and can return them — provided you pay an upfront administrative fee.

  • Red Flag: Any request to pay money in advance to recover previously stolen funds.

5. One-Time Passcode (OTP) Interception Bots

  • How it works: A fraudster attempts to log into your online banking, triggering your bank to text a real security code to your phone. At the exact same time, an automated phone call (a "bot") contacts you pretending to be your bank warning of a security breach, asking you to type that security code into your telephone keypad.

  • Red Flag: Unexpected automated calls asking you to enter security codes you have just received on your mobile phone.

Key Rules to Stay Safe

  • Agree on a Family Password: Set up a memorable, secret word or phrase with relatives to easily verify genuine emergency calls.

  • Take Five & Challenge: If you receive an unexpected call claiming to be from your bank, HMRC, or the police, hang up immediately. Wait five minutes for the line to clear, then call the organisation back using an official number from a bill or website.

  • Never Share Passcodes: Legitimate banks and police officers will never call or text asking for your one-time passcodes, PINs, or banking passwords.

  • Report It: If you suspect a scam or have lost money, report it to Action Fraud online or by calling 0300 123 2040 (or Police Scotland on 101), and inform your bank immediately.

Please share this advice with elderly neighbours, relatives, and friends who may not be online.

N E I G H B O U R H O O D WAT C H C O M M U N I T Y A D V I S O RY (pdf) 

Friday, 4 September 2026

The warning signs of a pension scam

Scams involving pensions are among the most financially devastating types of fraud: victims had an average of £47,000 stolen in 2025, according to Action Fraud.

Common misunderstandings around pension rules could open the door to scammers, who can create highly sophisticated and convincing websites in minutes. We reveal the red flags you should look out for.

Source: Which? (20 Aug 2026) 

How we listed 10 Downing Street on Booking.com

For several years, we've been warning of scams on Booking.com, but they remain rife on the platform. In our latest attempt to test the site's security, we listed 10 Downing Street as a holiday let.

Despite the clearly absurd address, the platform failed to stop our listing from going live, and we were able to take a booking (from our researcher). Find out more about our test and how Booking.com needs to change to prevent scammers on its site.

Source: Which? (04 Sep 2026) 

Why banks refuse subscription trap refunds

Rogue subscription firms are profiting from misleading social media ads and charging for outrageously overpriced services. So, why are card providers blaming customers and denying refunds?

Which? members often ask us for help because they can’t get refunds for these unwanted subscriptions. We explain why getting your money back can be difficult and what to do if you've been caught out. 

Source: Which? (03 Sep 2026) 

Friday, 28 August 2026

The most common WhatsApp scams

Messages promoting a sham service called 'WhatsApp Gold' are recirculating. This scam claims to offer special features to users that can be unlocked by clicking a link – instead, the link leads to malware being downloaded onto your device.

To help you stay protected, our experts have rounded up the most common scams you're likely to come across on WhatsApp, plus tips on how to spot and report them. 

Source: Which? (30 Jul 2026) 

A convincing Apple Pay scam

A wave of fake Apple Pay texts have been reported to Which? in recent months. This convincing scam message tells you that your Apple Pay has been temporarily suspended and asks you to reregister your payment details.

If you add your information, the criminals will quickly enter your card details into their device to set up a new wallet. Find out exactly how this scam works and what to do if you receive one of these texts

Source: Which? (25 Aug 2026)

Investment scams surge

A government-backed campaign to help make investing 'feel more normal, more visible and more relevant to everyday life' is encouraging more of us to invest. But there's also a growing threat of scammers looking to target new investors.

Our fraud expert, Faye Lipson, explains how these scammers operate and some common tactics to watch out for, including an AI-generated Nigel Farage video and fake trading firms. 

Source: Which? (27 Aug 2026) 

https://bexleywatch.blogspot.com/2026/03/working-together-for-safer-bexley.html

Stay Safe in Our Community: Latest Scams to Watch Out For and How to Protect Yourself

Community Alert: New Fraud Tactics & How to Stay Safe Criminals are constantly updating their tactics to exploit trust, using artificial...