Houses of Parliament used in new Booking.com scam

The world’s biggest accommodation booking platform is still failing to stop fraudsters scamming its customers. Armed security guards at an office block belonging to the House of Commons have had to turn away Booking.com customers after criminals used the address to set up a scam listing.

According to reviews under the listing, despite it being an obvious scam, Booking.com refused to refund them or offer an alternative genuine apartment stay unless they travelled to Westminster and physically tried to check in. 

Source: Which? (25 Sep 2026)

How to spot a police impersonation scam

Scammers are posing as police officers to convince victims into handing over money and personal details. Typically, you will be cold called and told that a fraud case is being investigated, that a relative is in custody or that someone has your bank card and ID.

The aim is to get you to hand over cash either physically or digitally, find out how to keep you and your loved ones safe from this scam. 

Source: Which? (30 Sep 2026) 

'I was targeted by this highly personalised scam'

Our fraud expert, Faye Lipson was targeted by a highly sophisticated and manipulative spear-phishing scam, which is when fraudsters create personalised scams to target an individual.

Faye was invited to deliver a guest lecture at a university in her area of expertise: investigating scams and protecting consumer data. Unfortunately, this gratifying offer was a total lie devised by fraudsters and crafted, almost certainly, using artificial intelligence. Faye spotted this scam before it could harm her and you can learn how to do the same. 

Source: Which? (01 Oct 2026) 

Scams to watch out for right now

Stay in the know about scams that are currently targeting people across the UK. Our experts share real examples and telltale signs to look out for, so you can protect yourself.

The latest scams we've spotted include a TV licensing impersonation, a fake PayPal email and fraudsters impersonating the mobile network Three. Check out our full list.

Source: Which? (16 Sep 2026) 

Stay ahead of the phone scammers

Some phone scams can be extremely convincing. For example, fraudsters can spoof phone numbers so it appears you're being called by a trusted contact. They might also have some of your information, such as your name and address.

To help you spot a fake and stay safe, we've rounded up the most common types of phone scams you're likely to encounter. 

Source: Which? (22 Dec 2025) 

Apple account compromised

Our fraud expert, Faye Lipson, spoke to a concerned Which? member about an alarming pop-up message on her iPhone. The message claimed that issues had been detected on her device, which could result in her losing all her data if she didn't take action.

Although it seems worrying, these are often not real pop-ups, but scam ads that appear when using certain apps or sites, designed to spook you into compromising your account. Find out what Faye recommends you do if you see a similar warning.

Source: Which? (17 Sep 2026) 

JustMe scam prevention app

We're sorry if you had problems last week with the testing of the Cifas JustMe scam prevention app. The free trial code was temporarily blocked, but that has now been resolved. If you would like to help with testing the scam identification features on this app, you can download the JustMe app from the Apple App store or Google Play. Search ‘JustMe – Scam Protection’.

For free access, you'll need to open the app and select ‘activate or restore subscription’, then ‘activate with code’ and use the code GCP7ANF3

The trial is for six months, no payment information is collected, and there's no auto-renewal.

Once you've had a go at testing it, you can share your thoughts on the feedback form.

Source: Which? (17 Sep 2026)