Scammers have stepped up a gear in what is a new twist on delivery scams where the perpetrators create fake chatbots that sneakily sign victims up for expensive monthly subscriptions. It starts by sending phishing emails impersonating Royal Mail that invite you to ‘start a chat’ to trace or reschedule a delivery.
The fake Royal Mail chatbot is plausible as it lists a delivery tracking number and shares an image of a parcel, explaining that the ‘label was damaged’, to convince you to reschedule the delivery.
Read more about how the chatbox scam works, who’s behind it and how to protect yourself.
