Thursday, 17 June 2021

Beware of ticket fraud as restrictions ease

 


Action Fraud is warning the public to take extra care when buying tickets for festivals and events online, as figures from the national reporting centre for fraud and cybercrime reveal almost £1 million has been lost to ticket fraud so far this year.

Action Fraud has launched a national awareness campaign today (Monday 14 June 2021) to remind the public to take extra care when booking tickets online, as it is anticipated that increased demand for tickets following restrictions easing will lead to more unsuspecting victims being targeted.

Spot the signs of ticket fraud and protect yourself:

  • Only buy tickets from the venue’s box office, official promoter or agent, or a well-known and reputable ticket site.
  • Avoid paying for tickets by bank transfer, especially if buying from someone unknown. Credit card or payment services such as PayPal give you a better chance of recovering your money if you become a victim of fraud.
  • Be wary of unsolicited emails, texts or adverts offering unbelievably good deals on tickets. If it sounds too good to be true, it probably is.
  • Is the vendor a member of STAR? (pdf) If they are, the company has signed up to their strict governing standards. STAR also offers an approved Alternative Dispute Resolution service to help customers with outstanding complaints. For more information: star.org.uk/buy_safe

If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.

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