The world’s biggest accommodation booking platform is still
failing to stop fraudsters scamming its customers. Armed security guards at an office block belonging to the House of Commons have had to turn away Booking.com customers after criminals used the address to set up a scam listing.
According to reviews under the listing, despite it being an obvious scam, Booking.com refused to refund them or offer an alternative genuine apartment stay unless they travelled to Westminster and physically tried to check in.
Source: Which? (25 Sep 2026)
