When you've had a problem with a company, contacting customer support is a first step to resolving your issue. However, scammers are setting up fake accounts on Facebook and WhatsApp to try to trick people into contacting them, rather than genuine customer services.
We spoke to one Sky customer who was targeted by fraudsters after he posted on what he believed was an official Sky Facebook page. Our fraud expert Faye Lipson explains how this scam works and what to do if you're targeted.Source: Which? (29 Oct 2026)
