Sim-swap fraud is when a scammer steals your phone number by tricking
your network provider into transferring it to a Sim card they own. The
scammer then attempts to hack into your accounts using one-time
passwords sent via text.
Recent cases point to weak email security opening the door to
fraudsters, but are mobile networks doing enough to protect customers?
Find out what's really happening and what you can do to protect yourself against this nasty scam.
Source: Which? (30 Apr 2026)