You're much more likely to answer a call or text that comes from a
familiar contact, but criminals can use software to change the number
displayed on your phone – they can even mimic your bank's phone number.
This is known as number spoofing, and despite efforts by the government
and mobile networks to stop it, fraudsters continue to exploit loopholes
to carry out their schemes. We reveal the latest tactics and give you
four ways to avoid number-spoofing scams
Source: Which? (29 Apr 2026)