Two weeks ago we told you about a nasty Facebook Marketplace scam that left the victim £7,000 out of pocket. After Monzo refused to reimburse her, our expert stepped in to help appeal the decision.
We're pleased to say the ombudsman agreed that she wasn't at fault and she will get a full reimbursement. If you have a scams or consumer rights problem that we may be able to help you with, please contact yourstory@which.co.uk.
Source: Which? (05 Nov 2024)
