Rogue firms continue to bombard the public with misleading calls about appliance and white goods repair cover. We spoke to Sam, from Yorkshire, who believes he was deliberately misled during a phone call from HomeShield, when he inadvertently shared his bank details.
Using a recording of the call, we've transcribed Sam's conversation with HomeShield, so you can understand what to watch out for.
Cold caller tactics revealed
Source: Which? (11 Nov 2024)
