The digital switchover, which is expected to be completed in 2025, will involve UK telephone providers moving customers from old analogue landlines to services which use digital technology.
The move is free of charge, but there have been reports of fraudsters calling vulnerable people claiming they need their bank details as part of the switchover or their service will be disconnected.
Unfortunately, these scam attempts will likely rise as the switchover date nears. Stay alert of calls out of the blue and share this story with friends and family.
Digital switchover scam
Source: Which? (19 Sep 2023)