Bank scams can be devastating for victims, both financially and emotionally. One common type is when scammers pretend to be your bank and claim your account has a security issue.
Monzo has launched a new in-app tool enabling customers to tell if they're speaking to a fraudster. The digital bank's 'call status' tool will allow users to check if a call from the bank is genuine – while they're on the line.
Learn more about how the tool works and get advice on what to do if you've been scammed.
Better bank security
Source: Which? (9 Sep 2023)