Do you have an issue that you need to put right? Which? is here to assist you.
For our latest Put to Rights piece, we helped a couple who lost £81,000 to 'Friday afternoon fraud', where scammers hack email accounts and pose as solicitors to send fake bank account details to homebuyers.
Fraudsters often do this on a Friday, taking advantage of having the weekend to cover their tracks out of office hours. Halifax initially reimbursed half the money, but it refunded the full amount on review after contact from Which?.
Discover how Friday afternoon fraud works and how to report scams to us.
Resolving your unresolved scams
Source:Which? (16 Jan 2023)
