Dear Residents,
I am writing to inform you that from Tuesday 3 March 2026, the front counter at Bexleyheath Police Station will no longer be available 24/7 and will be moving to an extended hours service model.
From Tuesday 3 March, this front counter will be open:
Monday to Friday: 10:00 – 22:00
Saturday to Sunday: 09:00 – 19:00
Alternative Reporting Locations
If you need to report a crime in person outside of these hours, the following front counters remain open 24 hours a day:
Charing Cross Police Station 2 Agar St, London WC2N 4JP
Lewisham Police Station 43 Lewisham High St, London SE13 5JZ
Other Ways to Report
Alternatively, you can report an incident by:
Visiting the Met Police website.
Calling the non-emergency number 101.
For hearing or speech-impaired users, you can text 18000 to access our textphone service.
Important: If a crime is happening right now or if someone is in immediate danger, please always call 999.
You can also remain 100% anonymous by contacting the independent charity Crimestoppers on 0800 555 111 or via their untraceable online form.
Why are these changes being made?
The way people contact the police has changed significantly. Since 2012, reports made at front counters have dropped by 60%. At some of the quieter locations, we are seeing fewer than three reports a day. Furthermore, overnight, only one in every 2,000 crimes is reported at a physical front counter.
We are adapting to how Londoners engage with us. These changes allow us to focus our resources where communities need us most: visible, local policing that keeps our streets safe.
Won’t the reduction of hours make London less safe?
What makes London safer is having as many officers as possible on the frontline, tackling and driving down crime. Today, 95% of crime reports are made through channels other than front counters.
These changes will free up approximately 3,000 officer hours, allowing extra resources to investigate crimes, update victims, and step up our action on key priorities like knife crime, robbery, and anti-social behaviour.
Will it make a difference?
We are investing significantly in neighbourhood policing, and we are already seeing results:
1,000 more arrests are being made each month.
Neighbourhood crime is down, with double-digit reductions in personal robbery, theft from person, and vehicle crime.
Knife crime has dropped significantly this year.
Homicides are at their lowest since monthly records began in 2003.
The Met is currently reducing a £260 million funding gap. This requires making tough choices to ensure our resources are focused where they have the greatest impact. These changes will deliver £7 million in savings, meaning we can focus as much resource as possible on the frontline policing that keeps you safe.
Source: https://www.metengage.co.uk/Alerts/A/403776/Changes-to-front-counters-in-Bexley
