Sim-swap fraud is when a scammer steals your phone number by tricking your mobile network provider into transferring the number to a Sim card that they own. The scammers then attempt to hack into your accounts using one-time passwords sent by text.
Recent cases point to weak email security opening the door to fraudsters, but are mobile networks doing enough to protect customers? Find out what's really happening and what you can do to protect yourself against this nasty scam.
Five steps to prevent Sim-swap fraud
Source: Which? (21 May 2025)
