Thursday, 28 November 2024

Top 5 most-impersonated delivery firms

With Christmas fast approaching and the Black Friday sales in full swing, we're warning shoppers to expect a flurry of fake delivery texts and emails.

These messages invite you to click dodgy links, where scammers can steal your details. Take a look at the five delivery firms that are most impersonated by scammers and how to spot this kind of fraud.

How delivery scams work

Source: Which? (27 Nov 2024)

We exposed a global AI scam

Social media has been flooded with suspicious videos impersonating well-known faces and organisations, promoting a dodgy financial scheme called Quantum AI.

Over the course of months, Which? journalist Tali Ramsey unravelled this tangled web of fraud, exposing a global operation. See what she found and how to protect yourself from similar scams.

How this financial scam works.

Source: Which? (26 Nov 2024)

Beware non-existent glamping sites

Tranquil Garden Pods are peddling a non-existent glamping site by impersonating real holiday homes. Excited holidaymakers expecting to relax in the Yorkshire countryside are instead left out of pocket and without a holiday.

Which? reveal how this scam operates, why so many people have fallen victim, and give tips on how to stay safe from holiday fraud.

The holiday from hell

Source: Which? (27 Nov 2024)

5 ways AI is fuelling shopping scams

Black Friday and Christmas are notoriously exploited by scammers trying to cash in on shoppers looking for deals on gifts.

But now, fraudsters are increasingly using AI-generated content to make their scams more convincing than ever. Check out the latest tactics being used this sales season.

AI shopping scam tactics

Source: Which? (28 Nov 2024)

Millions scammed online despite fraud pledge

The likes of Amazon, Facebook and Google all signed a ‘world-first’ pledge in November 2023 to do more to tackle fraud on their platforms.

Yet Which? estimates 6.6 million people in the UK lost money to online scams in the past 12 months. We're calling on the government to bring forward the Online Safety Act and fine firms that fail to stamp out online fraud.

Why we need action now

Source: Which? (25 Nov 2024)

Wednesday, 27 November 2024

Taking Control Of Your Online Privacy : A Guide to Cookie Management

Example screenshots of 'Cookies' in action:

on standard browser

on standard browser

on Brave browser

Watch RIP off Britain aired morning of today 27 Nov 2024 (watch on iPlayer in case you missed it) about 'cookies'.

Cookies are small text files that websites store on your device to remember your preferences and track your browsing activity. While cookies can be helpful for enhancing your online experience, they can also raise privacy concerns. Here's how you can manage cookies in your browser:

Understanding Cookie Types

 * Session Cookies: These temporary cookies are deleted when you close your browser. They are used to store information like items in your shopping cart.
 * Persistent Cookies: These cookies remain on your device until they expire or are manually deleted. They are used to store information like your login credentials or website preferences.
 * First-Party Cookies: These cookies are set by the website you are currently visiting.
 * Third-Party Cookies: These cookies are set by other websites or services embedded on the page you are visiting (e.g., ads, analytics).

Managing Cookies in Your Browser

The specific steps for managing cookies vary depending on your browser, but here's a general overview:
 * Open Your Browser Settings:
   * Chrome: Click the three dots in the top right corner and select "Settings."
   * Firefox: Click the three horizontal lines in the top right corner and select "Preferences."
   * Safari: Click the gear icon in the top right corner and select "Preferences."
   * Edge: Click the three dots in the top right corner and select "Settings."
 * Find the Privacy and Security Settings:
   * Look for options related to "Privacy," "Security," or "Cookies."
 * Manage Cookie Settings:
   * View Cookies: See a list of all cookies stored on your device.
   * Block Cookies: Prevent all cookies from being stored.
   * Delete Cookies: Remove all or specific cookies.
   * Allow Cookies from Specific Sites: Create exceptions for trusted websites.

Additional Tips:

 * Use Incognito or Private Browsing Mode: This mode prevents your browser from storing cookies or browsing history.
 * Install a Privacy Extension: Consider using a browser extension like uBlock Origin or Privacy Badger to block trackers and manage cookies more granularly.
 * Clear Your Browsing History Regularly: This will remove cookies and other browsing data.
 * Be Cautious About Third-Party Cookies: These cookies can track your browsing habits across multiple websites.
 * Check Website Privacy Policies: Understand how websites use cookies and other tracking technologies.
By following these steps and being mindful of your cookie settings, you can protect your privacy and control your online experience.

Monday, 25 November 2024

UK Faces New Wave of Drink Spiking: Injection Attacks

As violence against women once again fades from the public eye, a disturbing new trend in drink spiking has emerged – injection attacks.

The traditional method of drink spiking, where substances are slipped into beverages, remains a significant concern. However, a growing number of reports suggest that attackers are now resorting to a more insidious tactic: injecting victims with drugs directly through their clothing.

The Impact on Women

This alarming development has heightened fears among women, particularly those attending social gatherings. The sudden onset of disorientation, nausea, and other symptoms can leave victims vulnerable to assault and robbery.

The Challenge of Prevention

While awareness campaigns and preventative measures, such as drink covers, can help mitigate the risk of traditional drink spiking, they offer little protection against injection attacks. The insidious nature of these crimes, often occurring without the victim's immediate knowledge, makes them particularly difficult to prevent.

The Stigma Surrounding Reporting

Many victims of drink spiking, both male and female, are hesitant to report incidents due to the stigma associated with such crimes. The fear of blame and disbelief can deter individuals from seeking justice.

A Systemic Issue

It's crucial to recognise that drink spiking is not merely an isolated issue but a symptom of a wider societal problem – violence against women. The ongoing failure to address this issue has serious consequences, as evidenced by the alarming rate of violence against women in the UK.

A Call for Action

To combat this growing threat, we must:

  • Prioritise victim support: Provide comprehensive support services for victims of drink spiking, including medical care, counseling, and legal assistance.
  • Increase police awareness and training: Equip law enforcement with the knowledge and tools to effectively investigate and prosecute drink spiking cases.
  • Challenge societal attitudes: Promote gender equality and challenge harmful stereotypes that perpetuate violence against women.
  • Implement stricter penalties for perpetrators: Impose severe punishments on those who commit drink spiking and other forms of sexual assault.
  • Utilise safety initiatives: Implement safety measures such as the "Ask for Angela" campaign, which allows individuals to discreetly signal for help from staff in a venue.

By working together, we can create a safer environment for everyone and ensure that victims of drink spiking receive the justice they deserve.

Bah Humbug to Pickpockets! Keep Your Christmas Cheer (and Belongings) Safe

It's the most wonderful time of the year! But amongst the twinkling lights and festive cheer, there's a Grinch lurking in the shadows – pickpockets. Unfortunately, these light-fingered fiends see Christmas crowds as a golden opportunity to snatch your holiday cheer (and your wallet!).

Faster Than Santa's Sleigh? Watch Out for Snatch Theft!

This year, experts warn of a rise in snatch theft. Thieves are using e-scooters and motorbikes for a quick getaway, making them even more difficult to catch. Be extra vigilant in crowded areas, especially when carrying expensive gifts or bags. Keep your handbag close to your body, preferably with the strap across your chest.

The Art of the Subtle Swipe: Pickpocketing on the Rise

But don't let the mention of scooters distract you! Pickpocketing, the silent crime, still makes up a whopping 70-80% of all thefts. These sneaky thieves operate in crowded spaces, bumping into you or creating a distraction while they relieve you of your valuables.

Don't Be a Scrooge with Your Security: Top Tips to Stay Safe

Here's how to turn the tables on these thieving Grinches:

  • Fort Knox Your Bag: Keep it zipped, close to your body, and out of sight. Front carriers are best!
  • Pack Light, Celebrate Bright: Only carry essentials at night. Leave the Christmas shopping for daylight hours.
  • Ditch the Earworms: Don't block out your surroundings with headphones. Stay alert, especially when walking alone at night.
  • ATM Awareness: Be cautious of anyone lingering nearby when withdrawing cash. Avoid counting money in public.
  • Mark Your Territory: Use a UV pen to discreetly mark your belongings, making them easier to recover.
  • Spread the Cheer, Not Your Stuff: Don't leave valuables unattended, even for a quick bathroom break.
  • Diversify Your Stash: Distribute your valuables. Keep wallets and phones in secure pockets, not backpacks.

Victimised by a Villain? Here's What to Do:

  • Report It: Contact your local police (101) or 999 in an emergency.
  • Neighbourhood Watch: Inform your local police team or community association if you witness suspicious activity.
  • Silent Witness: Report online anonymously to CrimeStoppers: 0800 555 111 or via their online form
By following these tips, you can enjoy a stress-free and secure Christmas season. Remember, a little vigilance goes a long way in keeping your festive cheer and your belongings intact. Now, go forth and enjoy the magic of Christmas, safe from the clutches of any pickpocketing Scrooges!

Stay alert about the latest scams from Amazon

Tips to protect yourself from impersonation scams


Scammers posing as various organisations like Amazon may send you calls, texts, and emails with various tactics to try to deceive you to provide personal information or sign-in credentials.

    What to watch out for?
      Scammers may tell you there is a fraud investigation and you must “verify” your account or claim there is an unauthorised or fraudulent activity on your Amazon account.

    How can you avoid being scammed?
    • Amazon will never ask you to share your password, account sign-in One-Time Password (OTP), or verify sensitive personal information over the phone.
    • Visit the Message Centre on Amazon.co.uk or on our app to review authentic emails from Amazon.
    • Go directly to our website, and go to Your Account to make changes to your billing and account information.
    • Customer Service is available 24/7 to help with any questions you may have.

    Keep others safe
    If you receive communication — a call, text, or email — that you think may not be from Amazon, please report it to us at amazon.co.uk/reportascam.

Ahead of Black Friday, Amazon UK is supporting the efforts of the Stop! Think Fraud campaign to help protect you from scams. 2-step verification (2SV) gives your Amazon account an extra level of protection which means that even if a criminal knows your password, they still won’t be able to access it. Consider setting up 2-step verification when available to your online accounts to help prevent unauthorised account access. You can set up 2-step verification at amazon.co.uk/2SV.

For more information on how to stay safe online, visit Security & Privacy on the Amazon Customer Service page.

Car Key Burglaries & Keyless Car Theft in Bexley Borough

Residents are being warned about a rise in car key burglaries and keyless car thefts in Bexley.

In recent weeks, there have been a number of incidents where criminals have targeted homes to steal car keys before driving off in the vehicles parked on driveways. These thefts are believed to be the work of organised crime gangs, and the Metropolitan Police are working hard to catch those responsible.

 

Here's what you can do to help protect yourself:

  • Make it harder for burglars: Standard locks on UPVC and composite doors can be snapped very easily, allowing thieves entry in seconds. Consider upgrading to anti-snap locks. They're a significant deterrent and can significantly slow down or even prevent a break-in.
  • Invest in CCTV: While not as effective as anti-snap locks, CCTV can deter criminals and capture suspicious activity.
  • Secure your car keys: Don't leave them in plain sight near windows or letterboxes. Consider a key safe for added security.

Keyless Car Thefts:

If your car has a keyless entry system, check if there's a way to disable the signal when the car is locked. More importantly, use a combination of the following:

  • Steering lock: A visible deterrent like a Disklok steering lock makes it much harder for thieves to steal your car.
  • Faraday cage: Keep your car keys in a metal container, pouch, or a dedicated Faraday cage to block the signal and prevent relay attacks. Even a metal biscuit tin can work!

Summary of our advice:

  • Download our advice (links below) for a full breakdown of these recommendations.
  • Consider joining the Bexley Borough Neighbourhood Watch scheme. With over 1,700 members, you'll receive crime alerts and updates directly to your device. Your data is confidential and will never be shared with third parties.

By working together, we can make Bexley a less attractive target for these criminals.





For more information:

Home Security Checklist (pdf)Home Security (pdf)

Friday, 22 November 2024

House fire - Erith 🔥

Firefighters are issuing a reminder about using candles safely after a house fire on Bridge Road in Erith.

Half of the first floor of the two-storey house was damaged by fire. Three people left the property before the arrival of the Brigade. There are no reports of any injuries.

The fire is believed to have been caused by an unattended candle.

A London Fire Brigade spokesperson said: "Candles are one of the most common causes of fire. It’s really important that you never leave a candle unattended and keep them away from anything else that can easily catch alight.

"Consider using battery-powered, flameless LED candles instead, which are safe even if you fall asleep. Whilst they may cost more upfront than traditional candles, they will last considerably longer, giving you better value for money.

"If you do choose to use traditional candles ensure you place them in a heat-resistant holder, on a stable surface where they won’t be knocked over and away from materials that could catch fire. Never leave them unattended around your home, take particular care with children and pets and blow them out properly before you go to bed.

"We also recommend taking some time to carry out a few simple checks to keep yourself and your loved ones safe. The Brigade’s online Home Fire Safety Checker can guide you around your home and provide you with specific advice to reduce fire risks.”

The Brigade was called at 1844 and the fire was under control by 2217. Four fire engines and around 25 firefighters from Erith, Bexley, Plumstead and Greenwich fire stations attended the scene.

Top candle safety tips

  • Keep candles away from curtains, furniture and anything else that can catch fire.
  • Keep loose clothing and hair away from candles when they are lit. 
  • Always place your candles/tea lights in a suitable fire resistant candleholder.
  • Make sure the candleholder holds the candle firmly and is on a flat and stable surface to stop it falling over.

Source: LFB (21 Nov 2024)

Thursday, 21 November 2024

Your Data Rights in the UK: A Brief Overview

The UK's General Data Protection Regulation (GDPR) gives you several rights regarding how your personal data is used by companies. These rights include:

  • The right to be informed: Companies must tell you how they collect and use your data.
  • The right of access: You can request a copy of the personal data that a company holds about you.
  • The right to rectification: If your data is inaccurate or incomplete, you can ask the company to correct it.
  • The right to erasure: In certain circumstances, you can request that a company deletes your personal data.
  • The right to restrict processing: You can ask a company to stop processing your personal data in certain circumstances.
  • The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.   
  • The right to object: You have the right to object to the processing of your personal data in certain circumstances.
  • Rights in relation to automated decision making and profiling: You have rights in relation to automated decision making and profiling.  

In the UK, individuals have several rights regarding how digital companies use their data, including:

  • Right to object to direct marketing
    Individuals can object to the use of their data for direct marketing, and the organisation must stop using it for that purpose. 
  • Right to erasure
    Individuals can ask for their data to be erased in certain situations, such as if the organisation no longer needs it, the individual withdraws consent, or the data was collected wrongfully. 
  • Right to data portability
    Individuals can ask for their data to be held in a structured, commonly used, and machine-readable format. 
  • Right to be informed
    Individuals have the right to be informed about how their data is being used and how they can exercise their rights. 

The Information Commissioner's Office (ICO) is the independent supervisory authority for data protection in the UK. The ICO's website has more information on using personal data in a business. 


Companies must obtain explicit consent from users before collecting, sharing, or selling their data for purposes like targeted advertising or personalised marketing. They must also be transparent about their data practices and users' rights.


For more information https://ico.org.uk/for-organisations/advice-for-small-organisations/whats-new/blogs/data-sharing-when-is-it-unlawful/


and https://ico.org.uk/global/privacy-notice/your-data-protection-rights/

Monday, 18 November 2024

A Serious Cyber Threat Looms Over the Holiday Shopping Season

Be Wary of Phishing Scams Targeting Black Friday and Cyber Monday Shoppers

As the holiday shopping season approaches, cybercriminals are gearing up to exploit the increased online activity. A new wave of phishing attacks is targeting unsuspecting shoppers, aiming to steal sensitive personal and financial information.

How to Protect Yourself:

  1. Verify Website Authenticity:

    • Check the URL: Be cautious of typosquatting, where scammers mimic legitimate websites with slight URL variations.
    • Look for HTTPS: Ensure the website uses a secure HTTPS connection, indicated by a padlock icon in the address bar.
    • Inspect Website Design: Look for poor grammar, misspellings, or unprofessional design elements.
  2. Avoid Suspicious Deals:

    • Scrutinise Discounts: Be wary of deals that seem too good to be true.
    • Research Online Retailers: Check reviews and ratings to verify the legitimacy of the website.
  3. Use Strong, Unique Passwords:

    • Create Strong Passphrases: Combine words and numbers to make passwords difficult to crack.
    • Enable Two-Factor Authentication (2FA): Add an extra layer of security to your accounts.
  4. Be Cautious of Phishing Emails:

    • Verify Sender Addresses: Double-check the sender's email address for any irregularities.
    • Avoid Clicking Suspicious Links: Hover over links to see the actual destination URL before clicking.
  5. Keep Your Software Updated:

    • Install Security Patches: Regularly update your operating system and web browser to protect against vulnerabilities.

By staying vigilant and following these tips, you can significantly reduce your risk of falling victim to these malicious attacks. Happy and safe holiday shopping! 

Visit forbes.com for further information.

Saturday, 16 November 2024

House fire - Belvedere 🔥

Four fire engines and around 25 firefighters tackled a house fire on Lyndon Road in Belvedere.

The ground floor of the two-storey house was partially damaged by fire. Four adults left the property before the arrival of the Brigade and were taken to hospital by London Ambulance Service.

The Brigade's 999 Control Officers received a call regarding this fire at 0553 and mobilised crews from Erith, Bexley and Plumstead fire stations to the scene. The fire was under control by 0648.

The cause of the fire is under investigation.

Source: LFB (15 Nov 2024)

Thursday, 14 November 2024

Bogus Winter Fuel Payment ads

Scammers are promoting bogus 'Winter Fuel Payments' that don't exist. Which? has uncovered seven adverts on Facebook and Instagram that claim people of a certain age can receive a 'winter fuel payment' of £500 or £575 per person.

If you're eligible for the legitimate winter fuel payment from the government, you’ll have received a letter in October, or will get one in November, saying how much your payment will be. In the meantime, find out how to spot these scams on social media.

Fake ads to watch out for

Source: Which? (12 Nov 2024)

Avoid Black Friday scams

A fake offer isn't anything new, but the hype of the Black Friday and Christmas sales period, and all the advertising that's pumped out at this time of year, allows scammers to disguise their traps.

Which? reveal the latest Black Friday scams and show you how to tell the genuine bargains from the dodgy deals.

How to spot a scam deal

Source: Which? (12 Nov 2024)

Nuisance callers flogging appliance warranties

Rogue firms continue to bombard the public with misleading calls about appliance and white goods repair cover. We spoke to Sam, from Yorkshire, who believes he was deliberately misled during a phone call from HomeShield, when he inadvertently shared his bank details.

Using a recording of the call, we've transcribed Sam's conversation with HomeShield, so you can understand what to watch out for.

Cold caller tactics revealed

Source: Which? (11 Nov 2024)

Wednesday, 13 November 2024

Don't Be Fooled: Tampering With Cars is a Crime in the UK! 🇬🇧

Think a quick tug on a car door handle is harmless? Think again! In the UK, interfering with a vehicle is a crime, even if the perpetrator doesn't gain entry.

This might surprise some, but thieves often test their luck by trying door handles first. They're checking for unlocked cars – easy targets for later theft.

Here's the bottom line: If you see someone messing with a car – pulling handles, peeking in windows, or anything suspicious – don't hesitate to call 999 immediately.

Here's why you should take action:

  • Thwarting Theft: By reporting suspicious activity, you could be preventing a crime from happening altogether.
  • Protecting Property: Every car break-in is a hassle for the owner. Your quick thinking could save someone a lot of trouble.
  • Deterring Criminals: Knowing they're being watched discourages thieves.

Remember: Even if the person doesn't seem to be getting in, their actions are still criminal.

Stay Alert, Stay Safe:

  • Keep your car doors locked, even in seemingly safe areas.
  • Park in well-lit areas whenever possible.
  • Consider installing a dashcam to capture any suspicious activity.
  • Trust your instincts. If something feels off, it probably is. Report it!

By working together, we can make our communities safer and deter car crime. Let's keep our streets secure, one watchful eye at a time.

Spread the Word! Share this post with your friends and family to raise awareness about vehicle interference.

Together, we can keep our cars – and our neighbourhoods – safe!

Source: https://x.com/MPSEastWickham/status/1766394077216416211?s=08

Monday, 11 November 2024

Phishing Alert: Beware of Fake Home Office Heating Subsidy Text

A new phishing scam is targeting UK residents with a fake text message claiming to be from the Home Office.

The fraudulent message urges recipients to fill out their personal information by a specific date to receive a heating subsidy. It includes a malicious link that, if clicked, can lead to identity theft or other cybercrimes.

Here's what the fake text message looks like:

fake text message

How to Identify the Scam:

  • Suspicious Sender: The sender of the message is not in your contact list.
  • Urgent Tone: The message creates a sense of urgency, pressuring you to act quickly.
  • Malicious Link: The included link leads to a fake website designed to steal your personal information.

What to Do if You Receive This Message:

  1. Do Not Click the Link: Avoid clicking on any links or attachments in the message.
  2. Report the Scam: Forward the message to 7726, the free SMS number to report spam.
  3. Be Wary of Similar Messages: Be cautious of any unsolicited messages asking for personal information, especially those related to government benefits or subsidies.

How to Protect Yourself from Phishing Attacks:

  • Be Skeptical of Unsolicited Messages: Always be cautious of unsolicited emails, texts, or calls.
  • Verify the Sender: Double-check the sender's email address or phone number to ensure it's legitimate.
  • Avoid Clicking on Suspicious Links: Never click on links or attachments in unsolicited messages, even if they appear to be from a trusted source.
  • Use Strong, Unique Passwords: Create strong, unique passwords for all your online accounts.
  • Enable Two-Factor Authentication: Use two-factor authentication whenever possible to add an extra layer of security to your accounts.
  • Keep Your Software Updated: Keep your operating system and software up-to-date with the latest security patches. 

By staying informed and following these tips, you can protect yourself from falling victim to phishing scams.

Virustotal flags it as Malicious and Phishing

For more resources on staying safe online, visit the Stop Think Connect campaign website: https://stopthinkfraud.campaign.gov.uk


 

Thursday, 7 November 2024

Celebrity scams you're most likely to see

Fraudsters continue to use stolen photos and AI-generated videos of celebrities to scam victims out of thousands of pounds.

From Martin Lewis to Elon Musk, find out which famous faces you're most likely to see in scam ads and how AI is making it hard to tell genuine celeb endorsements from fakes.

Common celebrity scams

Source: Which? (05 Nov 2024)

£15,500 lost to Revolut scam

A convincing impersonation scam resulted in one victim losing £15,500 from her Revolut account earlier this year.

The scammer claimed the victim's Natwest account had been 'compromised' and instructed her to move money to her Revolut account – a worryingly common scam tactic. But we're even more concerned about how infrequently Revolut refunds customers.

See how this scam works

Source: Which? (07 Nov 2024)

How to spot AI scams

An AI scam uses artificial intelligence to trick you into parting with your money. Deepfake videos, where a person has been digitally altered to appear as a different person, and voice cloning are just two ways AI can be used by fraudsters.

Essentially, AI makes scams more convincing and harder to spot, so make sure you're familiar with these new methods and stay one step ahead of the scammers.

Avoid this new tactic

Source: Which? (05 Nov 2024)

A scamwatch success story

Two weeks ago we told you about a nasty Facebook Marketplace scam that left the victim £7,000 out of pocket. After Monzo refused to reimburse her, our expert stepped in to help appeal the decision.

We're pleased to say the ombudsman agreed that she wasn't at fault and she will get a full reimbursement. If you have a scams or consumer rights problem that we may be able to help you with, please contact yourstory@which.co.uk.

Source: Which? (05 Nov 2024)

Monday, 4 November 2024

Bexley Crime stats ward summary Oct 2024


The strangest scams of 2024

We often warn you about some of the most convincing and sophisticated scams doing the rounds. But what about the more bizarre and far-fetc...