One reader contacted Which? after being targeted by fraudsters posing as a decorating firm.
The victim had previously used this decorating company and had received a quote after their recent visit. However, a fraudster intercepted the email exchange and used the same email address to follow up with the victim to request a deposit of £750. The victim paid the deposit, but then received an email requesting the deposit be resent due to a 'transaction failure'.
If you suspect you've paid money to a scammer, seek our expert advice on the appropriate next steps.
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Source: Which? (20 Mar 2024)