Wednesday 19 May 2021

Spoof HMRC phone calls

There have been increased reports of criminals spoofing genuine HMRC telephone numbers to deceive consumers over the phone. The criminals state that because of the victim’s non-payment of tax or other duty, they are liable for prosecution or other legal proceedings. People are told that they can avoid this by arranging payment to be made immediately by methods such as bank transfer or by purchasing gift cards. 

If the potential victim is hesitant or refuses to comply, the suspect makes a threat such as immediate arrest, sending bailiffs to the their address or, in some cases, deportation. 

Often, the period for which the tax is allegedly due is distant enough to guarantee the victim will have little, if any, paperwork, or ability to verify the claims. Once the money is paid the suspects sever all contact with the victim. 

Act

Always question unsolicited requests for your personal or financial information. Just because someone knows your basic details (such as your name and contact details), it doesn’t mean they are genuine. Instead, contact the company directly using trusted methods such as a known email address or phone number. 

Legitimate organisations wouldn’t ask you to pay taxes, bills or fees using a gift card, or any other type of voucher. If you’re contacted by anyone that asks you to do this, you’re the target of a scam. 

Don’t be rushed or pressured into deciding. Under no circumstances would a genuine bank or some other trusted organisation force you to make a financial transaction on the spot. 

Report phishing scam attempts. If you receive a call, text or email of this nature and have not lost money, you can report this as phishing to Action Fraud.

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