In this case, criminals seem to be targeting mobile phone users with text messages about an unpaid shopping fee on a parcel purporting to be from Royal Mail.
Royal Mail have shared the following statement about these text message scams:
“This isn’t one of our messages. We’ll only send SMS notifications where the sender has requested this and uses a product that offers this service. If a fee is due on an item we’d leave a grey card to confirm this, we wouldn’t send a text.”
There have also been some reports of people visiting in person claiming to be conducting vaccine surveys and then asking you to sign a form (which is actually a mail redirection form). This is so that they can use your address and personal information in an identity theft to purchase expensive goods and receive them at a different address.
These specific scams can be reported directly to Royal Mail using their online form at royalmail.com/reportingscams as well as forwarding the text message to 7726.
