If you’ve recently received a text message claiming to be from NatWest about a blocked payment to Alan Motors LTD, do not call the number provided. It’s a sophisticated phishing attempt designed to panic you into handing over sensitive personal and financial details.
Here is an exact example of the fraudulent message currently circulating:
NatWest Text Alert: We've placed a hold on a payment of £917.23 to Alan Motors LTD on 2026-07-20 14:54:22. Not you? Call us on 020 3896 5000.
How This Scam Works
Creating Panic: Scammers deliberate specify a high dollar/pound amount (£917.23) and a specific business name (Alan Motors LTD) to make you think someone is currently spending your money.
Fabricated Urgency: The timestamp makes it feel official and immediate, prompting an emotional reaction rather than a logical one.
The Trap Number: The number included in the text (020 3896 5000) does not belong to NatWest. Calling it connects you directly to fraudsters posing as the bank's fraud prevention team. They will attempt to coax you into revealing security PINs, one-time passwords (OTPs), or transferring money to a "safe account."
What to Do If You Receive This Text
❌ Do NOT call the number in the text.
❌ Do NOT click any links if a similar message includes one.
📱 Forward the text to 7726: In the UK, 7726 is the free reporting service run by Ofcom. Simply forward the message to this number so network providers can investigate and block the sender.
🗑️ Delete the message.
What to Do If You're Unsure or Already Called
Verify Independently: If you ever want to check if a text from NatWest (or any bank) is real, log in securely via your official mobile banking app or call the number listed on the back of your debit card.
Call 159: If you are in the UK and suspect you are speaking to a scammer or want to contact your bank quickly, call 159. This is a secure national hotline that connects you directly to your bank's official fraud department.
If You Shared Details: Contact NatWest immediately using the number on the back of your card or via 159, and report the incident to [suspicious link removed].
Quick Rule of Thumb
Banks will never ask you to transfer money to a "safe account," nor will they ask for your full PIN, passcodes, or banking passwords over the phone.
Stay vigilant, share this warning with friends and family, and always double-check the source before picking up the phone!
