We spoke to someone who, after receiving a genuine call from their bank
about a fraudulent payment on their account, was later called by a
scammer attempting to con them again by impersonating their bank.
This scam relied on the genuine call to prime the victim to trust the
fake one. If you receive a call claiming to be from your bank, the
safest thing to do is hang up and dial 159, which will connect you with
your bank. Find out
what else our fraud expert, Faye Lipson, recommends you do if this happens to you.
Source: Which? (04 May 2026)
