Friday, 20 June 2025

SCAM ALERT: Urgent Warning About Fake DWP Winter Heating Allowance Texts

We've been made aware of a highly convincing scam text message circulating that claims to be from the DWP (Department for Work and Pensions) regarding a "Winter Heating Allowance for 2024-2025."

Please be extremely vigilant. If you receive a text message similar to the image attached to this post (which shows example of the scam message), DO NOT click on the link provided.


Key indicators this is a scam:

  • The Deadline: The messages often state a deadline of "18 June 2025." While this date has already passed, the scammers are still sending these texts, likely hoping people won't notice or will panic.
  • The Link: The URL provided in the scam texts is https://govuk.com-subsidymhaw.cfd/uk?MvI=Xx6Ks0. While it tries to look legitimate by including "govuk.com," this is not a genuine government website. Official UK government websites will always end in .gov.uk. The .cfd part of the domain is a strong indicator of a fraudulent site.
  • Unsolicited Messages: The DWP typically does not contact individuals out of the blue via text message for benefit applications, especially for something like a Winter Heating Allowance that is often automatically paid to eligible recipients.
  • Instructions to Reply "Y": The message asks you to "reply Y, then exit the SMS and open it again to activate the link." This is an unusual and suspicious instruction.

What to do if you receive this text:

  1. DO NOT click the link.
  2. DO NOT reply to the message.
  3. Delete the message immediately.
  4. Report the scam: You can report scam texts by forwarding them to 7726. This is a free service that helps phone providers investigate and block malicious numbers.
  5. Inform others: Please share this warning with friends, family, and vulnerable individuals who might be susceptible to such scams.

The DWP provides clear information on official ways they might contact you and how to spot scams. Always refer to the official Gov.uk website for any information regarding benefits and allowances.

Stay safe online and always be suspicious of unsolicited messages asking for personal information or directing you to external links.

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