Scammers are infiltrating genuine customer queries and complaints on X (formerly Twitter) to target customers of major airlines.
Frustrated customers often take to social media to ask companies for help, but we found that scammers are impersonating trusted brands with ease, posing as airline customer service reps in order to steal sensitive data.
Which? have discovered fake customer service accounts for every major airline operating in the UK. Find out more about how it works and how you can stay safe on social media.
Avoid airline scams
Source: Which? (10 Jun 2024)
