Sunday 15 October 2023

Royal Mail scam alert: Beware of text messages asking you to update your address

A local borough resident had a text message from 0776 3519067 saying it was from Royal Mail and that they could not deliver his package as it has an incomplete address. It then asks him to log onto http//UK.royalmail.sbs. Virustotal shows this url as malicious and getsafeonline says it is not safe. Of course he did not.

This is a scam message. Royal Mail will never send you a text message asking you to click on a link to update your address or pay a delivery fee. If you receive a text message like this, do not click on any links or reply to the message. Instead, forward it to 7726 to report it as spam.

The website address in the scam message, UK.royalmail.sbs, is not a legitimate Royal Mail website. It is a fake website that has been set up by scammers to steal your personal information, such as your name, address, and credit card details.

If you have already clicked on the link in the scam message and entered your personal information, you should contact your bank immediately to cancel your credit or debit cards. You should also change your online passwords.

Please be aware of this scam and warn your friends and family.

Here are some tips to help you avoid being scammed:

  • Be wary of any unsolicited text messages or emails, especially those that ask you to click on links or provide personal information.
  • Never click on links in text messages or emails from unknown senders.
  • If you are unsure whether a text message or email is legitimate, contact the company directly using a known contact method, such as the phone number on their website.
  • Be careful about what information you share online. Only share your personal information with trusted websites and companies.

If you think you have been scammed, report it to Action Fraud on 0300 123 2040 or online at actionfraud.police.uk.

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