Please be cautious if you receive an email with the subject line "Unsuccessful delivery - Let's reschedule your package" purportedly from a sender named "PKG-Support [10934] mariahortenciak6d@outlook.es." This email appears to be a scam attempt.
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| DPD scam email - click image to view enlarged |
The email claims to be from DPD Courier and states that they attempted to deliver a package to your address but received no response. It further suggests that you can reschedule the delivery by clicking on a link provided.
However, it is important to exercise caution and not interact with any links or provide personal information in response to this email. Several red flags indicate that this email may be a scam:
Suspicious sender: The email is sent from an address that does not seem related to DPD or a legitimate courier service. The use of a personal Outlook email address raises doubts about the authenticity of the sender.
Generic salutation: The email begins with a generic salutation, lacking personalised information such as your name or specific details about the supposed delivery.
Urgency and pressure: The email attempts to create a sense of urgency by implying that the package delivery was missed and encourages you to reschedule immediately. Scammers often use urgency to prompt hasty actions without proper consideration.
Request for interaction: The email asks you to click on a link to reschedule the delivery. Clicking on such links can lead to malicious websites, phishing attempts, or the download of harmful software onto your device.
Poor grammar and wording: The email contains grammatical errors and awkward phrasing, which is often indicative of a scam email. Legitimate companies typically maintain professional language in their communications.
To protect yourself from potential scams like this, it is advisable not to click on any suspicious links, provide personal information, or engage with emails that raise doubts about their authenticity. If you have any concerns about a package delivery, it is recommended to directly contact the courier service using official contact information obtained from their official website or trusted sources.
Stay vigilant and always prioritise your online security.
If you have received an email which you’re not quite sure about, forward it to report@phishing.gov.uk.