Thursday 30 September 2021

SMS Best Practice by Which?

Smishing (fraudulent text) is the fraudulent practice of sending text messages purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords or credit card numbers.

  1. "police say they have busted a gang in Maitland suspected of smishing"

The lowdown on text scams, aka ‘smishing’

Text message scams are a big problem for consumers and it’s often hard to know which texts you can trust. Even genuine messages from businesses end up looking suspicious because sometimes they use language that panics you into taking a specific action.

This is why we’re asking businesses to adopt our SMS best practice guide, so you can spot scam texts and have more trust in business messaging. We also show you examples of legitimate text messages that could be mistaken for scams.

Smishing tactics

Source: Which?


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