We’ve recently had several reports from neighbours across the UK receiving unexpected Amazon parcels. While it might feel like a "secret Santa" moment, it’s actually a common tactic known as a Brushing Scam.
Here is what you need to know to stay safe and protect your data.
What is "Brushing"?
Scammers buy their own cheap products (like phone cases, seeds, or plastic trinkets) and ship them to real addresses found online. Because a tracking number is generated, the scammer can then post a "Verified Purchase" 5-star review on their own profile to boost their rankings.
Is your money at risk?
In most cases, no. Your Amazon account hasn't been hacked, and you haven't been charged. However, it does mean your name and home address are likely on a leaked marketing list being used by unscrupulous sellers.
🛑 What to do (and NOT do)
If a mystery parcel arrives with your name on it:
DON'T scan any QR codes: Some scammers include leaflets with QR codes that lead to phishing sites designed to steal your login details.
DON'T contact the seller: They are the ones scamming the system; engaging with them confirms your phone number or email is active.
DON'T leave a review: Even a negative one helps their "engagement" metrics.
DO report it: Use the
Amazon Unsolicited Parcel Report DO dispose of it: Under UK law, you are generally under no obligation to pay for or return unsolicited goods. You can keep it, donate it, or bin it.
Protect Your Privacy
Since your address is clearly "in the wild," now is a great time to change your Amazon password and enable Two-Factor Authentication (2FA) just to be safe.
Stay vigilant, and don’t let curiosity give the scammers a win!
