Finding a reliable tradesperson can be a challenge. It's not always easy to find someone available when you need them, and understanding the technical aspects of the job can be difficult. Here's a guide to help you find a reputable tradesperson in the UK:
Planning Ahead is Key:
For non-emergency work, allow plenty of time to find the right trader. Good tradespeople, especially builders, roofers, and electricians, are often in high demand, particularly given the current climate. Waiting for your preferred trader is better than rushing and choosing someone unsuitable.
Building Your Own List:
Create a list of reliable local tradespeople before you need them. This should include contacts for various jobs: building, plumbing, roofing, electrical work, gas services, gardening, painting, decorating, and general handyman services. This pre-prepared list will be invaluable when you need someone urgently.
Beware of Doorstep Callers:
Never employ someone who calls unexpectedly at your door. This is a common tactic used by rogue traders. You risk inviting a criminal into your home, regardless of how small the initial job seems.
Harness the Power of Recommendations:
Word-of-mouth recommendations are invaluable. Ask trusted friends, neighbours, and family members if they can recommend tradespeople who have done good, reasonably priced work. This significantly reduces the risk of problems.
If you're new to the area, join local social media groups and ask for recommendations there. Even if you don't know the people recommending someone, multiple endorsements for the same person are a good sign.
Be Wary of Online Ratings:
Be cautious of online ratings websites. Feedback can be easily manipulated, and not every '5-star' trader is necessarily good. Research further and don't rely solely on online reviews.
Clear Communication is Crucial:
Clearly explain what you want done, even if you don't know the technical terms. Ensure the tradesperson understands your requirements and any specific things you don't want. Don't hesitate to ask questions about their methods or anything you don't understand.
Get Multiple Quotes:
For larger jobs, always get at least three quotes. This is essential for ensuring you're getting a competitive price and the best value for your money. Remember, the cheapest quote isn't always the best. Consider factors like non-completion penalties and insurance-backed warranties.
Check for Reputable Approved Trader Schemes:
Many trades and local councils have approved trader schemes. Contact your local Trading Standards team for information. While the quality and effectiveness of these schemes vary, they can be a useful resource, especially for larger projects.
Understand the Websites You Use:
Be aware of the difference between websites that recommend specific businesses and those where you post a job and any trader can contact you. If it's the latter, you'll know nothing about the tradespeople who get in touch. Ensure the website itself is reputable.
Know Who You're Dealing With:
It's vital to know the legal name of the business you're employing, not just their trading name. This information should be on their paperwork, along with a genuine business address. If the address is a mail drop or accommodation address, verify their registration there.
Gas and Electrical Work:
Gas and electrical work must be carried out by a registered professional. Check the Gas Safe Register (www.gassaferegister.co.uk) for gas engineers and the Electrical Competent Person Register (https://electricalcompetentperson.co.uk/) for electricians.
Further Information:
London Trading Standards (LTS) provides further information on their website: [Doorstep Crime – London Trading Standards](https://www.londontradingstandards.org.uk/projects/doorstep-crime/). They also offer a booklet, "Don't Deal at the Door," which includes a "no uninvited traders" notice. Visit Trusted Trader Bexley council's website. There is also the Which Trusted Trader scheme https://trustedtraders.which.co.uk/
